Announcement: reset your browser cookies to log in (self.meta)

submitted 4 months ago* (last edited 4 months ago) by poVoq to c/meta

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It seems like there is an issue with the upgrade from Lemmy version 0.18.5 to 0.19.2 where the old login cookies are not accepted any longer and right now the only way to fix it is to manually delete the old cookies for slrpnk.net from your browser storage and log in again.

For Firefox: Settings > Privacy & Security > Manage Data... > Deleting Slrpnk.net

For Chrome: Settings > Privacy and Security > Third-party cookies > See all site data and permissions > Search for slrpnk.net > Click trashcan icon

For Edge: Settings > Cookies and site permissions > manage and delete cookies and site data > See all cookies and site data > Search for Slrpnk.net > Click little 'v' dropdown arrow > Click trashcan icon

Edit: the Lemmy devs identified the issue and it will require another bugfix release that will hopefully happed soon.

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[-] poVoq 17 points 4 months ago

If you are using an app like Jerboa, you have to explicitly log out and in again for it to work.

[-] picnicolas 9 points 4 months ago

Logging back in to Voyager fixed it for me.

[-] SteveKLord@kolektiva.social 5 points 4 months ago

@poVoq I'm viewing and responding to this from Mastodon because I can't get into the server even after clearing cookies. I would never have seen the announcement otherwise.
i'm still getting an error message at the main page. Same goes for the xmpp side where it says invalid username and password.

[-] poVoq 6 points 4 months ago

xmpp login should be fixed.

[-] SteveKLord@kolektiva.social 3 points 4 months ago

@poVoq Thanks. I just got back into the chat. Otherwise, things aren't consistently working even after deleting cookies. usual browser got to log-in page but reads as invalid log-in as do some of my mobile apps

[-] silence7 4 points 4 months ago

I needed to close all tabs and windows open to slrpnk.net, clear my cookies for the site, and then go back to it to log in. If you still have a tab open, the cookies don't stay cleared.

[-] SteveKLord@kolektiva.social 4 points 4 months ago

@silence7 Thanks for the tip. It's still giving me issues with the browser I usually use but a different browswer worked so i guess i just have to keep clearing cookies and logging out of apps / back in until i can find a better way

[-] SteveKLord@kolektiva.social 5 points 4 months ago

@silence7 even when i get to a log-in page from my usual browser it says incorrect log-in which isn't true and some client apps either can't log out or can't log in so it's gonna take a while to get me fully back with this it seems and it's pretty frustrating

[-] Krydex 1 points 4 months ago

Doesn't work for Liftoff :(

[-] ProdigalFrog 6 points 4 months ago

Unfortunately, I don't think Liftoff is capable of logging into instances on the new 0.19 update, as Liftoff itself hasn't received any updates in quite some time (it was my favorite app too). You may want to try it with Infinity or Boost instead.

[-] sdoorex 1 points 4 months ago

Had to do that to get back in with Memmy too.

[-] silence7 16 points 4 months ago* (last edited 4 months ago)

If you're logged in, this is seriously broken - it just shows up as a broken site and you can't see this announcement. You'll need to make the announcement show up on the error page people see in order to get people to realize that the site isn't just permanently broken.

Actually logging in successfully required not just clearing cookies, but first closing all tabs open to slrpnk.net, and then clearing cookies, and then logging in again.

Ideally, you'd put automation in place to recognize the bad cookie and force clear it. Without that, most people will never log in again.

~~XMPP moderator discussion is also down.~~ mod chat is now fixed

[-] toothpicks@beehaw.org 2 points 4 months ago

Yes I thought the site was down lol

[-] mambabasa 5 points 4 months ago

Thanks, I was beginning to wonder if the problem was me.

[-] technomad 5 points 4 months ago

thank you, I figured something was up

[-] Zoboomafoo 4 points 4 months ago

Thanks for the notice

[-] perestroika 3 points 4 months ago* (last edited 4 months ago)

I got in without doing anything special, but the chat server (XMPP) seems down from my perspective. Pidgin says "incorrect username or password". I wonder if it could be related somehow?

Edit: apparently, I was automatically discarding cookies and thus my web browser routine didn't change.