I just saw this post over at Mastodon, and it seems to be a solid reminder why Victorinox deserves to be represented in this community:
A few weeks ago, I sent my 1985 Swiss Army Knife back to Victorinox for a broken blade replacement.
It came back today, fully repaired, cleaned, polished, lubricated and in a new box.
Total cost: £10 + return postage.
They sent the knife back with an invoice. I didn't have to pay a penny before the job was done.
A product that's been out of production for almost 40 years, repaired at very little cost by the original manufacturer.
I'm stunned. Happy, impressed, grateful and stunned.
— @woodpunk@mastodon.online
I've only had my Swiss army knife for around half a decade, but I can confirm that they are still amazing.