this post was submitted on 25 Sep 2023
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Google will discontinue the Basic HTML version of its Gmail service in January 2024.

It's unclear when Google made the decision to end Basic HTML support – news of which can be found in this support page titled "Use the latest version of Gmail in your browser." Archive.org's last capture of the page comes from late 2022, and Google's own cache has not coughed up info that would identify the date of the change.

The Register asked Google when the decision to end Basic HTML was made, and why.

A spokesperson sent us the following statement:

"The Gmail Basic HTML views are previous versions of Gmail that were replaced by their modern successors 10+ years ago and do not include full Gmail feature functionality."

Google suggests that not including "full Gmail feature functionality" is the point of the Basic HTML offering. When your correspondent loaded it, Google delivered a warning that it is "designed for slower connections and legacy browsers."

Intriguingly, when we used Chrome's Inspect>Network tool to test the HTML page's load time, it came in at 1200 milliseconds. Full fat Gmail loaded in 700 milliseconds – but then kept loading elements for almost a minute before settling down.

The decision has been criticized by Pratik Patel, who describes himself on Mastodon as "a blind technologist … who finds himself championing #accessibility for fun and necessity."

"I know many #blind people who use GMail's HTML view. Not only will they be confused but will be unhappy," he wrote.

Patel also noted that Google has made Basic HTML view harder to find in recent months – a change he understands now that the feature has been cancelled.

Google is infamous for discontinuing services that – for whatever reasons – don't meet its goals. Over the years it has killed off favorites like its RSS reader, flops like Wave, projects like Google Code that lost to rival offerings, and invasive ad tech that its peers rejected.

But the Big G has also kept some offerings alive after user uprisings. In 2022, for example, it persisted with the free G Suite legacy edition after fielding many complaints from users who felt they were promised the service would be available in perpetuity.

Google insists it is "committed to making accessibility a core consideration" and lists many accessibility features in Gmail – among them screen reader support and hands-free email.

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[–] doctorn@r.nf 174 points 1 year ago (8 children)

This made me realize I'm still too dependable on Google's Gmail, using it in so many places...

I should make work of the complete transfer to thrustworthier locations I have been postponing for so long... All the work this will give me though... 😨

[–] TheOSINTguy@sh.itjust.works 65 points 1 year ago (4 children)

Protonmail might be the easiest to transfer everything to. You can transfer contacts and emails I believe.

[–] daq@lemmy.sdf.org 41 points 1 year ago (10 children)

I really don't understand why people love Proton so much. It's really expensive, requires a non standard client and in the end you're still using it to communicate via one of the least secure protocols ever with vast majority of people not using Proton.

[–] Alk@lemmy.world 19 points 1 year ago (2 children)

It's the other things that come with it that make the price worth it. Like the VPN, password manager, easy built in email aliases (key word easy built in), and drive storage. I paid for several of those solutions separately until combining them into a cheaper and more secure platform.

[–] daq@lemmy.sdf.org 7 points 1 year ago (3 children)

What's the total monthly cost for all these services in a package? "Worth" is different to everyone, but I suspect your definition is very different from mine considering I host my email with purely mail for $10/year and use bitwarden for another $10/year.

More than a just money though - I'm very hesitant to switch my calendar and contacts management to proprietary software hosted by company in a different country.

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[–] Brisolo32@lemmy.eco.br 6 points 1 year ago

skiff is also a good option

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[–] GlitzyArmrest@lemmy.world 29 points 1 year ago (10 children)

Some alternatives to consider are Protonmail, Tutanota and mailbox.org. I recently migrated some accounts to Tutanota and some others to mailbox.org (mostly accounts that I needed IMAP/SMTP access to) and have enjoyed both, quirks withstanding. It's a lot of work to migrate, but it feels oddly cleansing.

If you want to get fancy, you can introduce something like AnonAddy(Addy.io)/SimpleLogin and use email aliases for everything. They add another layer of protection for spam and breaches, and also allow for some advanced mailbox filtering. Also, once it's in an aliasing service, it's super easy to migrate between email providers (just a check box to choose a different mailbox).

[–] Swarfega@lemm.ee 8 points 1 year ago* (last edited 1 year ago)

I moved from Gmail recently. Since you need to go around updating all your sites to your new email address anyway it's worth signing up for an alias service. Personally I went with my own domain hosted on SimpleLogin. I moved all my sites to aliases before moving away from Gmail. It then took less than a minute to update all my aliases to point to my new mailbox provider (Proton). The only site that knows about my new email address is SimpleLogin. I don't plan on giving out my proton email address to anyone else. If someone needs to email me they'll get their own alias to send to!

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[–] poplargrove@lemmy.world 19 points 1 year ago

Why not switch over progressively? Each time I notice a service I'm logging into was registered using my gmail account, I change it (if I'm free).

[–] asdfasdfasdf@lemmy.world 12 points 1 year ago (1 children)

I'm moving to Proton. Still a couple things that Proton is missing before I can delete my Google account, but I doubt it will be much longer before they're implemented.

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[–] Dirk@lemmy.ml 10 points 1 year ago (1 children)

This made me realize I’m still too dependable on Google’s Gmail, using it in so many places

I stopped using Gmail for anything outside Google a few years ago. They can track and monitor and analyze that as much as they like because all they see is their own e-mails.

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[–] DaPorkchop_@lemmy.ml 99 points 1 year ago (1 children)

Shame, now it won't be possible to access Gmail from the Nintendo DS Browser.

[–] piecat@lemmy.world 10 points 1 year ago (2 children)
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[–] sir_reginald@lemmy.world 68 points 1 year ago (15 children)

Let's be honest, Gmail, being a Google service, was condemned to have an awful UI which can't work without loading megabytes of JS into your browser.

The good news are that they still support mail clients, which everyone should be using except for those occasions you're working from a device you do not own.

The bad news are that Gmail still analyzes your emails in the server side, and uses them to serve you tracking ads and train AI models. So maybe switching providers altogether is a better option for those who have a choice.

[–] OskarAxolotl@lemmy.world 11 points 1 year ago (1 children)

Honestly, I think Gmail's web client is pretty great. It actually has tons of power user features I found very handy in the past (like support for scripting).

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[–] bjoern_tantau@swg-empire.de 32 points 1 year ago (6 children)

I don't really see the accessibility angle with this. Just use an email client built with accessibility in mind. It's not like Gmail is only available via the web. E-Mail clients have been a thing for longer than browsers.

[–] FlyingSquid@lemmy.world 47 points 1 year ago (1 children)

That's fine if you haven't used Gmail for years as a blind person and have tons of archived emails. I don't see a reason for discontinuing it. I can't believe it takes a huge amount of effort to maintain.

[–] bjoern_tantau@swg-empire.de 26 points 1 year ago (1 children)

An additional frontend always brings in the question of "will this backend change break the other frontend?" It's not so much the maintenence itself, but it may be holding back the main web interface.

[–] FlyingSquid@lemmy.world 13 points 1 year ago (3 children)

I admit I am totally out of my element here, but why can't you keep updating the main interface and leave the HTML interface virtually as-is? What have they added to Gmail that could not either be replicated or just ignored on the HTML level? Aren't the protocols still the same? I don't understand how new code on the front end would make that stop working unless it was a complete overhaul, but I admit I could easily be missing something.

[–] wmassingham@lemmy.world 10 points 1 year ago (1 children)

The old HTML and new fancy interfaces both depend on a backend, presumably the same one. But if they want to change anything on the backend, they risk breaking any interface that uses it. So if they ignore it, it'll probably end up broken.

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[–] bjoern_tantau@swg-empire.de 10 points 1 year ago

That depends on how they have set everything up. In an ideal world the HTML page just gets its information more or less directly from the mail protocols you'd use with a separate client as well. But speaking from experience the tech is never set up ideally. Not even at billion dollar companies.

Of course, it's also very likely that they just want to kill the simple interface because they can track more stuff in the JavaScript one.

[–] killeronthecorner@lemmy.world 5 points 1 year ago (1 children)

Stab in the dark here: HTML email is an attack vector that is under constant innovation by those who wish to exploit it. This likely leads to a not insignificant amount of investment by Google just to keep a step ahead of attackers.

This is true of many types of software but most software doesn't provide a user friendly route to being easily exploited by malicious third parties. In this case that is rendering HTML from unknown sources.

That said, I still agree with your point. Google are a leader in the email space and any serious email service should be providing accessible ways of reading emails in all supported formats if they want to continue to be taken seriously.

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[–] RoseRose56@lemmy.world 30 points 1 year ago* (last edited 1 year ago) (3 children)

I had Outlook already, then created a proton email, and it came in handy when I decided to stop using Gmail. Now I don't even need to do anything, I have already change email service.

[–] Tedrick02@lemmy.today 7 points 1 year ago (3 children)

How much work is it to move to proton from gmail for someone who is only mediocre at technology?

[–] KeepFlying@lemmy.world 14 points 1 year ago (8 children)

The main trouble is the same with switching any email service really.

  1. You need to update your email everywhere....everywhere.... this usually means keeping the old email account alive perpetually just in case you find some old account you didn't (or can't) update.

  2. You need to back up all your old emails. This is usually easy on things like Outlook or Thunderbird or anything similar.

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[–] shym3q@programming.dev 9 points 1 year ago

Actually it's pretty easy. You can import from gmail much more than just mails but also setup fowarding new gmail mails to proton.

https://proton.me/support/switch-from-gmail-to-proton

[–] RoseRose56@lemmy.world 6 points 1 year ago* (last edited 1 year ago)

I don't know to be true, when I did the change I didn't many things to transfer. Proton has an article of how to switch, which looks easy and no need to export files etc. Also proton has a calendar too. https://proton.me/support/switch-from-gmail-to-proton

[–] hansl@lemmy.world 6 points 1 year ago (3 children)

The main reason I cannot get rid of GMail entirely is OAuth. There’s no good alternatives.

[–] Tekchip@lemmy.world 10 points 1 year ago (1 children)

Those two things aren't mutually exclusive. You can just stop using Gmail and still maintain a Google account to use with oauth providers.

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[–] shalafi@lemmy.world 7 points 1 year ago (1 children)

I've seen many ignorant comments thinking Gmail is only for email. Google is our company's identity provider. We're locked in tight.

[–] internet_peasant@lemmy.world 6 points 1 year ago (2 children)

Certain States allow you to attach your Gmail to your literal identity. Allowing quick authorization to sensitive information. It's interesting in concept, but dystopian in application. At least in the United States. Alphabet and the federal government shaking hands is somewhat unsettling.

It'd be great if the federal government invested in proprietary capital instead of just dumping money into Private Corp. I guess that's capitalism for you, but that's just getting off topic now.

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[–] sebinspace@lemmy.world 28 points 1 year ago

That’s fine. Thunderbird is excellent, and the Mail app on my phone is lightweight.

Browser UI is irrelevant to me, and I plan to make more Google services irrelevant to myself. That’s what happens when you continue to kill off services like this.

[–] possiblylinux127@lemmy.zip 22 points 1 year ago (6 children)

Sad news. They take away your freedom one step at a time.

Good news I'm migrating away from gmail

[–] wafflez@lemmy.world 7 points 1 year ago (4 children)

What are the options you're looking at?

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[–] AnusBesamus@feddit.de 12 points 1 year ago

I don't really understand the outrage. The status quo is that companies didnt support it for years. So 99.9% won't notice any change.

But a mail CLIENT is a Web App not a static documents site. If Wikipedia would require JS I would kind of understand it from a technical point.

But big corporation tries to reduce cost by shutting down scarcely used old service happens monthly.

[–] Pixel@lemmy.sdf.org 9 points 1 year ago

Honestly I didn't even know it was still supported and would have assume they dropped it years ago. You can still use non-web clients so it's not a huge deal. You can also use a less modern style email host if you prefer.

[–] nudnyekscentryk@szmer.info 8 points 1 year ago (1 children)

but each and every email client supports Gmail regardless

[–] _s10e@feddit.de 8 points 1 year ago (4 children)

Hope that never try to shutdown IMAP.

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[–] randon31415@lemmy.world 7 points 1 year ago

The last time I used the html version was in the Quest 2 browser. Apperently it can't handle anything else.

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