Gaming

Xbox (console) is now a problem on both those metrics. Simple as that, no fanboying or villifying required.

Hard agree

Away from the current hardware model.

I (and I believe you) are talking about Microsoft in context. The latest SkillUp video talks about Spencer's role and what his strategy is, and I think it's fairly astute. He says: you don't see Nintendo or even Sony say the same things as MS here. Their businesses are growing because they have created something compelling for the market. I think Microsoft's view is that the money is in the software, so why bother with the hardware? I think this is at least half true, so we'll have to see, but often the point of the hardware is to bring something to market which isn't really possible with just software. The Wii was an example of that. The Switch is a sort-of example of that.

Having said that, almost all the examples are "first party". Switch games suck (many are on Steam Deck and the Steam Deck version is better), but Nintendo Switch games are great. Sony third party games are just as good on PC, but Sony first party titles are great, so maybe this is a gap in SkillUp's thinking here. Like: Why when you can just sell the whole thing to PC? Especially why when the EU is eventually going to force, say, Nintendo to offer third party app stores on the Switch 2?