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South Park's creators have eliminated tipping at Denver's famed Casa Bonita. Servers now make $30 an hour — and some are mad. (www.businessinsider.com)

submitted 1 year ago by aedyr@lemmy.ca to c/usnews@beehaw.org

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[–] ghostalmedia@beehaw.org 5 points 1 year ago (2 children)

That’s what promotions are for.

[–] Pseu@beehaw.org 1 points 1 year ago (1 children)

Then it becomes a competition not in who can provide the best service to customers, but in who is able to look the best to the boss. If that means being fast and efficient, and not minding if you step on customers' toes, then the customer experience will falter.

[–] interolivary@beehaw.org 2 points 1 year ago* (last edited 1 year ago)

Somehow restaurants in countries that don't have a tipping culture have managed to survive just fine without descending into total chaos

[–] dan@beehaw.org 1 points 1 year ago

the restaurant asked employees to sign new contracts that offered hourly wages for servers and bartenders of $30 an hour, according to Axios Denver. The new contract said they would no longer receive tips to supplement their wages

The article doesn’t say anywhere that they can get promotions. It seems to indicate that all servers are $30/hr and that no other levels exist to ascend to.