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South Park's creators have eliminated tipping at Denver's famed Casa Bonita. Servers now make $30 an hour — and some are mad. (www.businessinsider.com)

submitted 1 year ago by aedyr@lemmy.ca to c/usnews@beehaw.org

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[–] dan@beehaw.org 0 points 1 year ago (3 children)

The system doesn’t make much sense if some servers are better than others, but make the same.

[–] ghostalmedia@beehaw.org 5 points 1 year ago (2 children)

That’s what promotions are for.

[–] dan@beehaw.org 1 points 1 year ago

the restaurant asked employees to sign new contracts that offered hourly wages for servers and bartenders of $30 an hour, according to Axios Denver. The new contract said they would no longer receive tips to supplement their wages

The article doesn’t say anywhere that they can get promotions. It seems to indicate that all servers are $30/hr and that no other levels exist to ascend to.

[–] Pseu@beehaw.org 1 points 1 year ago (1 children)

Then it becomes a competition not in who can provide the best service to customers, but in who is able to look the best to the boss. If that means being fast and efficient, and not minding if you step on customers' toes, then the customer experience will falter.

[–] interolivary@beehaw.org 2 points 1 year ago* (last edited 1 year ago)

Somehow restaurants in countries that don't have a tipping culture have managed to survive just fine without descending into total chaos

[–] Rekorse@beehaw.org 4 points 1 year ago

Base pay has to be the same. You get merit based raised after that. How will they know who's better and who's worse at first? They won't that's why base pay is equal for everyone.

Some employees have so much experience or other skills that they can immediately ask for a higher base pay but it's not the average experience.

[–] a1tb1t@lemmy.one 4 points 1 year ago

Most jobs work that way. A job has a set pay, and you can get fired or promoted. Tipping is unusual: A janitor doesnt get paid a different amount each paycheck because of how clean others feel it is this week. Cashiers who help you find things in the store don't make more that day.