this post was submitted on 31 Oct 2024
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[โ€“] mlfh@lemmy.ml 39 points 2 weeks ago (1 children)

Anyone who's had to open a Microsoft support ticket can assure you technical support is already not available from Microsoft.

[โ€“] catloaf@lemm.ee 7 points 2 weeks ago

You have to be a really, really big company with an established connection with Microsoft to actually talk to the real engineers. Any tier of regular support only gets you the "sfc and clean boot" garbage.