this post was submitted on 15 May 2024
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My old $200 Motorola G9 Power phone lasted almost 4 years with only very minor scratches. Obviously in that period I have dropped it a few times getting out of the car, where the phone sometimes work itself out of my pant pocket while I drive, and then it slips out when I get out of the car. But no problem on my previous phones, despite the Moto had cheap Panda glass front.

Then I bought my $800 glass back Xiaomi 13T Pro in January, and I loved the phone for the camera and good specs. But alas after only 4 months, and single drop of just 30 cm while sitting on the porch, the glass back immediately cracked! The back now looks like an ugly mess, and the high water resistance is very likely gone too.

For sure the last time I buy a phone with a glass back!!!

I wonder why glass back is so popular, and I curse the media for reviewing the Samsung Galaxy S2 as "feeling a bit cheap", because the back was synthetic, and drop tests showed it was 10 times as durable as the iPhone with its glass back.

Samsung did it right in the beginning, glass backs are a curse.

PS: I don't use condoms for my phones, if they need that for daily use, it's an obvious design flaw!!!

The glass back is supposedly there to give a premium feel to the phone. But because it's fragile, people have to use a cover, but with the cover, the premium feel of a glass back is gone anyways?
How is glass back not a design flaw?

EDIT FOR CLARIFICATION:

I am not clumsy, that's why I believe the phone should be able to last without cover. This was the first time the phone slid out of my packet, and I've NEVER dropped it out of my hands. One 30 cm slip and it's broken. Where for instance my Moto had maybe 4-6 in all over the years, and remained unscathed, apart from some tiny scratches.
The sliding out of pocket does occur maybe a couple of times per year, but it's a low drop, and the phone should absolutely be able to handle that tiny drop, as it's an item for everyday use.
I've also never had problems with scratches on my screen on any phone, which is the reason people use screen protectors I guess, which I don't either, because they are ugly, for instance they create a tiny ring around the camera, and they feel awful IMO, my phone came with it, and it took exactly 10 seconds for me to decide to remove it, because I could feel the edge of the screen protector when using the phone.
But please stop with the dropping my phone regularly comments! Just because I dropped my Moto a few times (slid out of pocket) over almost 4 years! Always from low height, which it should be able to handle a few times.

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[–] Pxtl@lemmy.ca 43 points 5 months ago (2 children)

Glass backs are the dumbest idea in the history of stupid.

The only way things like that could be defensible if they were easy to replace (bring back Moto-Z style magnetic backs!), but since phones are all held together with glue now, that's not a thing.

[–] AngryCommieKender@lemmy.world 8 points 5 months ago* (last edited 5 months ago) (1 children)

I think my Samsung Galaxy S10 did it right. Glass back for the feel, attached to a removable and replaceable plastic back panel.

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[–] subignition@fedia.io 6 points 5 months ago (7 children)

Wireless charging is really good though...

[–] unknowing8343@discuss.tchncs.de 20 points 5 months ago (3 children)

A glass back is not necessary for wireless charging. There's many materials that can fit there, the glass choice is purely for "premium" feel.

[–] PlantJam@lemmy.world 11 points 5 months ago

Premium, aka so slippery it immediately goes in a case.

[–] Audacious@sh.itjust.works 5 points 5 months ago (1 children)

There is nothing premium about glass, that's marketing lying to you. It's designed to break easily being smooth and fragile, to make the phones more disposable.

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[–] catloaf@lemm.ee 43 points 5 months ago* (last edited 5 months ago) (1 children)

Yeah, you have to either buy a case or buy a ruggedized phone. The sexy glass ones are just to look good in ads and in stores.

[–] Buffalox@lemmy.world 10 points 5 months ago (3 children)

Yes I agree, and I added this to my post:

The glass back is supposedly there to give a premium feel to the phone. But because it’s fragile, people have to use a cover, but with the cover, the premium feel of a glass back is gone anyways?
How is glass back not a design flaw?

[–] catloaf@lemm.ee 8 points 5 months ago (2 children)

I wouldn't say it's a flaw, but an intentional decision. They expect you to buy a case aftermarket.

Is it shitty? Maybe. But people also like being able to choose a personalized case, which you can't get with a ruggedized phone. If you don't care about that, I'd look at ruggedized phones like what Cat makes: https://www.catphones.com/en-us/cat-s62-smartphone/

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[–] MargotRobbie@lemmy.world 23 points 5 months ago (3 children)

Glass backs are popular because it makes assembly easier, because if the front and back are made from the same material, then they would have the same thermal expansion coefficient, which means that you can get a less variable fit between the front and the back.

It is for the benefit of the manufacturer and not the customer.

[–] skuzz@discuss.tchncs.de 15 points 5 months ago

It's also partly because phones now require 60,000 antennae and radio waves don't go through metal. Wireless charging, NFC, wifi (x2), bluetooth, cellular (x4), UWB..... There's some ability to reuse the antennas via TDM and other tricks but they just "need" so many these days. Also also, plastic is kinda evil from a pollution standpoint, although one could also argue that it could just be recycled with the rest of the phone.

[–] SGHFan@lemdro.id 10 points 5 months ago (1 children)

Oh, I thought it was so that the phone would feel more premium!

[–] MargotRobbie@lemmy.world 9 points 5 months ago

That's just marketing, since everyone put their phone in a big case immediately anyway.

[–] Buffalox@lemmy.world 6 points 5 months ago (1 children)

it makes assembly easier,

Easier than plastic?

[–] MargotRobbie@lemmy.world 7 points 5 months ago

Waterproofing requirements makes everything harder, because there can't be any gaps between the screen and the back.

[–] Buffalox@lemmy.world 21 points 5 months ago (6 children)

It's like we can't have good phones. If you want Headphone Jack, SD card, Message LED, and synthetic back, you can't get a phone with good camera, GPU and water resistance at the same time.

Why are phone makers so hostile to their own users?

[–] voracitude@lemmy.world 19 points 5 months ago (1 children)

Because if they give you everything you want, you'll fix it and update it and you won't buy another phone for like 8, maybe even 10 years. And that would destroy their short-term profits, which would obviously be disastrous. No, it wouldn't kill the company or even require a single employee to be laid off, but the profits though 🥺

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[–] crypticthree@lemmy.world 6 points 5 months ago (1 children)

Motorola is doing a lot of what you are looking for. And they're a lot cheaper than the competition

[–] Buffalox@lemmy.world 5 points 5 months ago

Yes I really liked my Motorola phone, but I wanted a better camera, and now Motorola uses those IMO shitty curved screens except on a few cheaper models.

[–] warm@kbin.earth 6 points 5 months ago* (last edited 5 months ago) (2 children)

The Sony Xperia phones offer IP68 with an SD card slot and a 3.5mm port. They just have poor software support and cost a shit ton.

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[–] ExhaustedSisyphus@programming.dev 5 points 5 months ago (3 children)

And it isn’t like the materials are the problem either. If they can make water resistant phone with glass they sure should be able to do it with plastic, right? But nope.

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[–] ICastFist@programming.dev 15 points 5 months ago (1 children)

I wonder why glass back is so popular (...) How is glass back not a design flaw?

Because Steve Jobs. Seriously, many stupid "but it's pretty", as well as several anti consumer decisions (hard to repair, glued parts), can be traced back to Apple and Steve Jobs. Couple that with every fucking manufacturer wanting to emulate Apple, especially Chinese ones, and everything in the smartphone world makes sense.

[–] Chewy7324@discuss.tchncs.de 6 points 5 months ago* (last edited 5 months ago)

Glass backs were already popular on Android phones when Apple started using them. Previously they used metal backs, but they aren't compatible with wireless charging so manufacturers have to choose between plastic and glass — guess which one is more popular with reviewers?

[–] weew@lemmy.ca 14 points 5 months ago (1 children)

Glass back is a premium design feature because it breaks easily, and customers who buy premium phones are expected to be rich enough to just buy another phone.

It's a profit making feature.

Much like luxury cars, nobody actually expects BMW or Mercedes to last more than 3 years. People who buy them are expected to trade up for the latest model every few years.

Same with luxury fashion. Absolutely some of the cheapest and fragile clothing I've ever seen come from big fashion brands. And nobody cares, because by the time they break, they're out of style and the buyer will be updating their wardrobe anyways.

If there's one thing I've learned, expensive luxury items = cheap and breakable. Midrange products are where the customers tend to be concerned with longevity and value.

I hate this so much.

[–] NemoWuMing@lemmy.world 12 points 5 months ago (3 children)

I wonder why glass back is so popular,

They are being hyped up by marketing because people easily fall for it. Even you:

Then I bought my $800 glass back Xiaomi 13T Pro in January

It works the same as with cigarettes: people think it's cool. Most don't care about the rest. Easy money for the suppliers.

Good for you for calling them out on their bullshit. Anyone else with a history of dropping their phones from their pockets (and yet buying a flashy glass back (and refusing to protect it with a case (and referring to it as a condom))) will benefit from reading about your awakening and they might go for something different.

Just remember, if you fell for this one, you might fall for another marketing gimmick unless you pay more attention.

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[–] dependencyinjection@discuss.tchncs.de 11 points 5 months ago (7 children)

If you’ve got a glass phone without a case or insurance then you kinda running this risk.

I hate insurance, but on a phone I’ll take AppleCare. Once it’s getting towards the end I purposely wreck the phone off a wall and get brand new (refurbished to new standard) one. Then I sell that and upgrade again.

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[–] spukas@lemm.ee 8 points 5 months ago (3 children)

Lol "I regularly drop my phone. I knowingly bought a fragile phone for $800 even though there are alternatives and i also refuse to use drop protection on this expensive device. Now i dropped it which is my fault and it broke the glas back which has no functionality and i can still use it. But for me it's totally destroyed and i blame the manufacturer for this"

[–] ji59@kbin.social 13 points 5 months ago (1 children)

Wow, blame the user for manufacturing decisions. Give me an example of alternative with quality camera, wireless charging, water resistance, ...
I laughed at Apple (BTW Samsung too) for the aweful cutoff at the top of the screen, for the lack of headphone jack, SD card reader. Now it's impossible to find powerful phone with these things. So please don't blame users for stupid corporate decisions.
Also broken glass back compromises water resistance and could be safety hazard if the shards fall of.

[–] Honytawk@lemmy.zip 5 points 5 months ago

Here is an alternative:

The same phone but with a cover and a tempered glass protector

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[–] Buffalox@lemmy.world 7 points 5 months ago (3 children)

Another thing is that now they make "vegan leather" as the new "premium feel", which of course won't break like glass, but it still doesn't have nearly the durability of a decent synthetic/plastic back, which IMO feels great to hold and makes the phone lighter and despite being better it's cheaper.

With the glass you get extra weight, and with a cover, you get extra bulk and weight on top of that.
It's drives me nuts how insane this design decision to use glass is! Vegan Leather isn't that much better, I had the LG G4 with leather back, and it got pretty ugly after a couple of years. But at least that could be easily changed/swapped by the user. And according to every source I can find, vegan leather has lower durability than real leather.

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[–] Jaysyn@kbin.social 7 points 5 months ago (3 children)

A few years ago my wife left her caseless Samsung S7 Active on the top of her car & took off with it still up there. Fell off the roof while she was doing highway speeds. She actually managed to back track to find her phone just in time to watch a box truck run straight over it.

It still worked fine. Gained a single scratch.

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[–] MedicPigBabySaver@lemmy.world 7 points 5 months ago (3 children)

Glass backs are dumb. I always use a simple case that can hold my driver's license and a card. I never use a wallet. I think it's been at least 20 years since I've carried a wallet.

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[–] jet@hackertalks.com 7 points 5 months ago (12 children)

Your phone isn't broken. It still works fine. So you have more than 4 months of durability on your phone

Just put some tape over the broken glass, or put it in a case. And the phone is 100% functional

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[–] Zorque@kbin.social 6 points 5 months ago (2 children)

PS: I don’t use condoms for my phones, if they need that for daily use, it’s an obvious design flaw!!!

You don't use a condom because you know you'll get a girl pregnant, you do it on the slim possibility. There's always going to be outliers, and refusing to prepare for the possibility because it's remote is playing with fire. It's asking for a worst case scenario when the preventative measures are so very easy out of pure arrogant principle.

[–] ironhydroxide@sh.itjust.works 5 points 5 months ago

The only difference here is, you're born with the tools you have, so you use what you need to make them do what you want. He bought this one specifically with the flaw when others without the flaw are available (though with different specs or price).

I see this post as a rant by someone who didn't do some research, refused to use what was available to protect the purchase, and is blaming the manufacturer for them buying it.

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[–] DudeImMacGyver@sh.itjust.works 6 points 5 months ago (4 children)

This is why I always use a case. I think OEMs intentionally use glass backs to make sure more phones break so they can make more money from replacement parts and repairs/replacements.

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[–] VeganCheesecake@lemmy.blahaj.zone 5 points 5 months ago (5 children)

I get people buying cheap Xiaomi phones because they can't afford a more expensive phone. I kinda don't get why people buy expensive Xiaomi phones.

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[–] Chewy7324@discuss.tchncs.de 5 points 5 months ago* (last edited 5 months ago) (1 children)

The 13T Pro, as well as the standard 13T, come in two versions - dual-glass design and glass front with vegan leather back, both featuring plastic frames with matching colors and metal-like finish. [1]

The Xiaomii 13T Pro is available with a vegan leather back (plastic) which won't break from a drop. Instead vegan leather likely deteriorates in look and feel over the years, but I'd prefer it over broken glass.

[1] https://gsmarena.com/xiaomi_13t_pro-review-2622p2.php

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