this post was submitted on 15 Jun 2023
615 points (100.0% liked)

Beehaw Support

2797 readers
31 users here now

Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

A brief FAQ for lurkers and new users can be found here.

Our September 2024 financial update is here.

For a refresher on our philosophy, see also What is Beehaw?, The spirit of the rules, and Beehaw is a Community


This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.


if you can see this, it's up  

founded 2 years ago
MODERATORS
 

hey folks, we'll be quick and to the point with this one:

we have made the decision to defederate from lemmy.world and sh.itjust.works. we recognize this is hugely inconvenient for a wide variety of reasons, but we think this is a decision we need to take immediately. the remainder of the post details our thoughts and decision-making on why this is necessary.

we have been concerned with how sustainable the explosion of new users on Lemmy is--particularly with federation in mind--basically since it began. i have already related how difficult dealing with the explosion has been just constrained to this instance for us four Admins, and increasingly we're being confronted with external vectors we have to deal with that have further stressed our capabilities (elaborated on below).

an unfortunate reality we've also found is we just don't have the tools or the time here to parse out all the good from all the bad. all we have is a nuke and some pretty rudimentary mod powers that don't scale well. we have a list of improvements we'd like to see both on the moderation side of Lemmy and federation if at all possible--but we're unanimous in the belief that we can't wait on what we want to be developed here. separately, we want to do this now, while the band-aid can be ripped off with substantially less pain.

aside from/complementary to what's mentioned above, our reason for defederating, by and large, boils down to:

  • these two instances' open registration policy, which is extremely problematic for us given how federation works and how trivial it makes trolling, harassment, and other undesirable behavior;
  • the disproportionate number of moderator actions we take against users of these two instances, and the general amount of time we have to dedicate to bad actors on those two instances;
  • our need to preserve not only a moderated community but a vibe and general feeling this is actually a safe space for our users to participate in;
  • and the reality that fulfilling our ethos is simply not possible when we not only have to account for our own users but have to account for literally tens of thousands of new, completely unvetted users, some of whom explicitly see spaces like this as desirable to troll and disrupt and others of whom simply don't care about what our instance stands for

as Gaywallet puts it, in our discussion of whether to do this:

There's a lot of soft moderating that happens, where people step in to diffuse tense situations. But it's not just that, there's a vibe that comes along with it. Most people need a lot of trust and support to open up, and it's really hard to trust and support who's around you when there are bad actors. People shut themselves off in various ways when there's more hostility around them. They'll even shut themselves off when there's fake nice behavior around. There's a lot of nuance in modding a community like this and it's not just where we take moderator actions- sometimes people need to step in to diffuse, to negotiate, to help people grow. This only works when everyone is on the same page about our ethos and right now we can't even assess that for people who aren't from our instance, so we're walking a tightrope by trying to give everyone the benefit of the doubt. That isn't sustainable forever and especially not in the face of massive growth on such a short timeframe.

Explicitly safe spaces in real life typically aren't open to having strangers walk in off the street, even if they have a bouncer to throw problematic people out. A single negative interaction might require a lot of energy to undo.

and, to reiterate: we understand that a lot of people legitimately and fairly use these instances, and this is going to be painful while it's in effect. but we hope you can understand why we're doing this. our words, when we talk about building something better here, are not idle platitudes, and we are not out to build a space that grows at any cost. we want a better space, and we think this is necessary to do that right now. if you disagree we understand that, but we hope you can if nothing else come away with the understanding it was an informed decision.

this is also not a permanent judgement (or a moral one on the part of either community's owner, i should add--we just have differing interests here and that's fine). in the future as tools develop, cultures settle, attitudes and interest change, and the wave of newcomers settles down, we'll reassess whether we feel capable of refederating with these communities.

thanks for using our site folks.

(page 8) 50 comments
sorted by: hot top controversial new old

Newbie user here. You've gotta do what you gotta do. Thank you for fostering this as a safe space, both for the users and also yourselves as admins. This community doesn't work at all for anyone if it doesn't work for you.

Full support on defederation from me - if we lose a couple folks jumping ship to other instances over this then maybe that's also for the best too.

[–] Luffy@beehaw.org 8 points 1 year ago

Seems like a no brainier. Great decision.

[–] Rentlar@beehaw.org 8 points 1 year ago

@alyaza I know this move might not be received well by users across the Fediverse including some in Beehaw, but I support it. Do whatever must be done.

You are trying to curate a space for genuine, positive and meaningful interaction and it's probably a huge (and continually increasing) headache to moderate users from the Open Signup instances. It's just a handful of you spending a significant chunk of your time to achieve this vision, I know you are doing everything you can to maintain this.

Keep on keeping things to a level you and the admins can handle. I already had the heads-up you were prepared to take drastic measures to deal with the huge influx of users. Take your time, and take it easy on yourselves.

Plus thanks to federation I can just use my lemmy.ca account if I get bored of stuff here. Things have been quite lively around these parts lately and even beehaw itself has about tripled its userbase since last week so I'm not too upset by this.

[–] ericjmorey@beehaw.org 8 points 1 year ago

I'm surprised that lemmy.ml and kbin.social don't create a lot of moderation activity.

Understandable, but still sad.

[–] psythrichor@beehaw.org 8 points 1 year ago

I'm pretty happy with this decision. I don't have time or the headspace for uncalibrated posts on otherwise interesting topics. It feels good here. Glad it's to remain that way.

[–] Griff@beehaw.org 8 points 1 year ago

I understand and fully support this move. Though I won’t pretend to know anything about social media growth or moderating, I’ll trust that this is going to allow the community to grow into its quality <3

[–] jherazob@beehaw.org 8 points 1 year ago (2 children)

Sucks a lot but is understandable. That said i did a quick check on the Github repo and didn't see any issue about developing this federation option. I think Lemmy needs more devs, there's more than 200 open issues at the moment, a lot for just two main devs.

load more comments (2 replies)
[–] loskristianos@beehaw.org 8 points 1 year ago (1 children)

Disappointing, but understandable given the tools (or lack thereof) available for moderation at the minute. I’d like to see something like the Message Rewrite Facility system that Akkoma has, that gives you a lot more fine-grained control over what happens to incoming messages from other instances, although I’m not sure how some of that would work in this format. I’m sure something will come further down the line.

Personally I’m not bothered, I’m setting up my own single-user instance (to go with my current Akkoma one) so I can subscribe to whatever from anywhere without having to be responsible for the safety of other users. Then anything I see is my own fault.

load more comments (1 replies)
[–] Bluejay@beehaw.org 8 points 1 year ago

I really appreciate the commentary and transparency you guys have around your decisions - as someone that does not know nearly as much about federation I appreciate yall giving a framework for me to understand how to approach these topics. Really hope this takes some load off of your guys' backs.

[–] DarbyDear@beehaw.org 8 points 1 year ago

Count me in the "support" column. Beehaw has always been very open about what it is and isn't, and all of the people who are bringing up how freedom of speech is more important than anything can find some level of explanation in Gaywallet's post/essay "Beehaw is a community". Beehaw admins/mods don't have the tools to moderate more even-handedly, so the decision to defederate for now and re-assess when more resources are available makes perfect sense to me. I'm also in the camp of "smaller and higher quality is more important than growth at any cost." This is how you can have a community where dissenting voices are allowed, such as how I've seen opinions I personally disagree with allowed to be discussed in more detail than they probably would be elsewhere. I also saw a post by someone that I believe was from one of these instances (it was either deleted or isn't viewable due to the defederation), and it was pretty clear that they were purely operating in bad faith - essentially saying that the users here are silenced and oppressed by heavy-handed moderation. For context, they also made a post elsewhere that shared information that essentially boiled down to "North Korea actually isn't bad, it's all imperialist propaganda!"

In the end, the federated nature of Lemmy means I can just create another account elsewhere if I feel the need to interact with the defederated instances. Jerboa (my main way of using Lemmy) makes it pretty quick and easy to add multiple accounts, so it really wouldn't be much of a hassle.

[–] scorpiosrevenge@lemmy.one 8 points 1 year ago

Phew good thing I signed up with lemmy.one and not one of those. Although moving seems like it would be pretty easy at this stage in the game.

[–] patchymoose@beehaw.org 8 points 1 year ago (4 children)

I respect the decision for what you guys want to make Beehaw. If this decision isn't for me, is there some instance out there that federates with everything? I just want to see every post from the whole Fediverse. Is there any instance that provides that?

load more comments (4 replies)
[–] Witch@beehaw.org 8 points 1 year ago (3 children)

I think I just reported your post not realizing it had a short cut on my keyboard, but in reality I do appreciate the post!!!! I'm Sorry!

load more comments (3 replies)
[–] nfld0001@beehaw.org 8 points 1 year ago (1 children)

Between what we have to work with and what I think we'd like to be, I think this checks out to be a sensible decision that I can agree with—certainly a decision I can understand, at least.

I'm of the understanding that Beehaw is striving to be a place where, among other goals, moderation is carefully measured and close to the community. I can figure that's already a pretty tall order with just the influx on Beehaw. The additional users from outside instances have got to be a difficult strain on the moderation style here, and that's assuming outside users who stumble in try to take the time to process the culture here. Between that focused moderating style and actively aiming to be a safe space, I can respect that this community may need more control over its participation.

This is a social media platform, and one built on a federated service, at that. I can understand that typically speaking, Growth Is Good for a social media platform and that platforms on federated services typically advertise themselves for their ability to easily communicate with one another. But I think Beehaw is trying to have some degree of purpose in how it cultivates itself, and another benefit to federated services that platforms typically advertise themselves with is the ability to do things their way.

Admittedly I'm not well learned enough in either of the defederated instances to personally know how much they may conflict with Beehaw's philosophy and culture, either directly or indirectly, but to fall on the grenade of potentially sounding Full Of It, Beehaw seems to aiming for a sort of Quality to its conduct that can make federation a delicate balancing act compared to typical instances. It wouldn't surprise me if this kind of discussion became a regular-ish issue that we'll have to face from time to time.

--

It'll be good to revisit this in time, even if it's only to say the likes of "we reviewed the circumstances and it seems our decision remains the best for our community because X Y and Z." If/when growth across Lemmy instances slow down, Lemmy develops more substantial and nuanced moderating tools to handle federation related issues, or if culture(s) shift one way or another to make federation seem culturally feasible, then we may be in a spot where refederation is viable.

In the meantime though, full defederation is the most viable tool we have to handle the issues brought up. I'd rather we use the chisel instead of a sledgehammer, but at the moment, all we have is the sledgehammer. I'm personally in step with what it seems like Beehaw wants to be, and I think this decision is the most agreeable with that vision.

load more comments (1 replies)
[–] danny@beehaw.org 8 points 1 year ago

I hope we can re-federate with these communities once the teething problems and additional mod tools get sorted out.

[–] spoonful@beehaw.org 8 points 1 year ago (6 children)

Not a fan of this decision and will probably be parting ways with Beehaw tbh.

People have the choice to filter and handle their own timelines and there's local timeline already that can preserve the community mission. Splitting the community at this stage seems like a lazy decision - surely there has to be a better way to handle this especially with the amount of support people are throwing at the whole Lemmy thing.

load more comments (6 replies)
[–] ngmi@kbin.social 8 points 1 year ago

Too early to take actions liek this imo. Explosive growth phases bring problems, it's not a good idea to just close your eyes and wait until it goes away.

[–] Halvdan@sopuli.xyz 8 points 1 year ago

I completely understand and support the decision to cut the ties, even if it is unfortunate that it should be necessary. This is a nice instance and I hope it can stay that way, even for the mods. I have no idea how much work and perseverance it takes to run something like this but I know I couldn't do it. If the people running Beehaw say that it is too much to handle, then we should believe them. Without them, this would not be the nice place it is. I'm on Sopuli myself, but I like the vibe here and would hate to see it destroyed by trolls. Just my two cents. Cheers.

[–] vanderbilt@beehaw.org 8 points 1 year ago (4 children)

Do you feel this is a problem solvable by moderation, or is it the unfortunate byproduct of our recent rapid growth? Do we hope to catch bad actors before they can do enough damage? Can we even sustainably grow moderation to the degree required to maintain our culture at this time? I ask to help answer some tangential questions that may arise.

load more comments (4 replies)
[–] sincle354@beehaw.org 8 points 1 year ago (2 children)

I think we need to emphasize the temporary nature of this decision. Maybe put out something like a small bounty for better mod tools on the lemmy side? Maybe I'm just being crazy but I fear for the potential schism of the entire fediverse.

load more comments (2 replies)
[–] saiyan@vlemmy.net 8 points 1 year ago* (last edited 1 year ago) (1 children)

I can honestly get into private torrent trackers faster than I can get approved to post on beehaw, and they have more a legal risk then this site will have.

I am really tired of “exclusivity”, and dealing with it in lemmy is really annoying.

can't you make instances that you all don't really like read only so users can at least read only.

load more comments (1 replies)
[–] paulocesar@beehaw.org 8 points 1 year ago (1 children)

This is quite sad. I understand the decision, but it feels like a bad omen for Lemmy as a concept

load more comments (1 replies)
load more comments
view more: ‹ prev next ›