this post was submitted on 14 Jun 2023
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Hey everyone, I'm honestly really liking Lemmy so far. Maybe that's because it feels so much like browsing reddit 10 years ago and I think it's safe to say many of us have migrated from the blackout. I'd been a Reddit user since 2010 so I've witnessed the slow decline over the years but popping here has really driven home how corporate it started to feel--less like a genuine hub of community and more like a manufactured product with low effort content and some genuine discussion/input peppered throughout.

That said, does anyone feel the idea of a federated platform might be confusing to some less network-savvy users? There's other successful multi-server platforms like Discord but somehow for me the idea of a 'chatroom' versus something more like a forum/board seems like it would make more sense to a less informed user. I could see hearing that posts are aggregating from other sites or being cross-visible confusing to individuals who understand web usage as, 'visit site--post to site--view content on site'.

Does that make sense? lol Anyways, loving the site so far--hope to see it grow!

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[–] ZappySnap@lemmy.world 77 points 1 year ago (6 children)

It will absolutely.

  1. The average non-tech savvy person will be extremely confused about how federated services operate. You say "join lemmy', and they say, 'ok, what's the site?" and then you need to explain, well, you need to pick one of about four thousand instances, and then only go there when you want to sign in. Now they're already confused. That can then be explained 'It's like e-mail, lots of different servers to get email, but they all work together." But this doesn't hit as well because a website is not e-mail, and so interconnected websites are not immediately intuitive. And as soon as you start going into any level of technical details, the average person just tunes out and decides "I don't want to deal with this crap."

  2. If they pick an instance (Like Lemmy.world or sh.itjust.works) that allows free signup, they won't have too much of a problem. If they pick one that has questions to answer and then a manual approval process that is COMPLETELY opaque, they will nope the fuck out immediately and not even bother to find other instances. Heck, I was turned off of Lemmy for several days because of this, and I'm very tech savvy, and have been doing this sort of crap forever. I signed up first at Lemmy.one, which eventually got my login active, but took 3 days. When I saw no indication of that signup working, though, I tried Beehaw. That STILL has not been activated and it's been 5 or 6 days, and of course, there's no indication of what's going on during that time...it's just a spinning wheel. Not until I went to an instance that didn't have these ridiculous manual approvals did I begin using Lemmy. The average user is not going to bother with that.

These are going to be the biggest things that hold Lemmy back (there are also some serious usability issues with the main feed, concerning repeat posts showing for DAYS, and the autorefresh everywhere, which pushes content down constantly if you're in the New feed).

[–] NevermindNoMind@lemmy.world 30 points 1 year ago (4 children)

Honestly I think people are making it more complicated than it is. Like everyone tries to compare it to email, but guess what I don't know how email works either. And that's fine, I don't need to understand it. I type words, hit send, tech magic happens, and somebody reads more words. I'd say, just stop trying to explain the technical stuff behind lemmy.

I agree the servers with vetted sign-ups are a major hurdle. I tried behaw first, but I only gave it 15 minutes of waiting before trying to find a new server and now I'm here. I'd tell people to just go with specific open servers, create an account, and boom reddit replacement. The only other thing that needs explained is that some communities are on different servers, but that just means you hit "all" instead of "local" to search. Otherwise it's basically reddit.

My opinion is people need to stop trying to explain the fediverse in detail, nobody cares, nobody needs to know, it's just creating confusion. People don't know how any of their services work and don't care. Just tell them how to get setup in as painless a way as possible.

[–] c2h6@lemmy.world 21 points 1 year ago (6 children)

Yeah I just tell people to join lemmy.world or beehaw and look for "all" instead of local. If they're interested, they'll find out about instances later.

[–] isdfoa@lemmy.world 13 points 1 year ago (3 children)

My dumbass thought 'local' meant popular in my geo location and 'all' is worldwide when I first joined 😅

[–] c2h6@lemmy.world 8 points 1 year ago

Not dumb! We're all new to this!

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[–] slaacaa@lemmy.world 7 points 1 year ago

Yes, just send them to e.g. lemmy.world, they don’t care about the details, nor do they need to.

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[–] francisfordpoopola@lemmy.world 12 points 1 year ago (1 children)

See Bitcoin. And Mastadon. UX dev's tend to not be front in line when developing the next random technology alternative.

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[–] TheBeege@lemmy.world 42 points 1 year ago (3 children)

I mean, it's all about the client. As long as the client makes it seamless, it'll just feel like another sub/community, regardless of the instance it's on. They don't really need to care about or understand federation. Just sign up. Consume content. Ggez

[–] dojan@lemmy.world 17 points 1 year ago (3 children)

I think this is where the crux of the matter is. It’s early days still for Lemmy, and where we are right now is great I feel.

However, the user experience for an average user is probably quite confusing. With other platforms you just go to the platform page, sign up, and done. Here you’re greeted with an explanation of the architecture, then you have to find an index of servers, and all that is probably quite overwhelming for some.

I spoke to my roomie about it, and he basically dismissed it saying “eh I might look into it when I have time to waste” - the platform simply wasn’t too approachable to him, and he is quite tech savvy!

Over time I think it might be good to maybe not abstract away, but at least be less in your face about the federation. Streamlining the user onboarding experience would go a long way I think.

[–] Merthin1234@sh.itjust.works 8 points 1 year ago

I think this comment 100% reflects how I feel as well, and I especially agree with your roommate. I’m a decently tech savvy person as well and between learning about federation and overthinking which instance to join it took 20-30 minutes to join Lemmy. I think the people in my life who don’t enjoy stuff like this as much will need me to help set up Lemmy or they won’t join at all.

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[–] bdonvr@thelemmy.club 11 points 1 year ago

And I'm pretty sure they're working to make the default web version of Lemmy work more seamlessly.

[–] Skelectus@suppo.fi 11 points 1 year ago

Very much this. A normal user doesn't care about federation and much less wants to spend extra effort to get around it.

[–] Hexadecimalkink@lemmy.world 28 points 1 year ago (4 children)

Someone will eventually get smart and stop talking about the fediverse and just build their platform on the fediverse. Then, people will flock to that platform and it will happen to be fediverse connected, allowing people to share content via an open standard.

[–] Micromot@feddit.de 11 points 1 year ago

Yeah i think people don't really need to understand how the fediverse works but just use it. When it's properly integrated into the search it doesn't really matter if you know or not

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[–] andobando@lemmy.world 26 points 1 year ago (1 children)

I don't think the federation in itself is an issue. We just need to figure out how to present it, and integrate everything.

[–] Badass_panda@lemmy.world 7 points 1 year ago

I agree. It was presented confusingly, and made me think it was a lot more complex than it was. After I chose a server, it basically isn't very different in experience from a non federated site.

If we had a better way to select a server (vs "here's a list, good luck!") Then I don't think it'd be an issue at all

[–] Raf@lemmy.world 24 points 1 year ago (2 children)

The fragmentation of communities needs to be addressed. The fact is that most people just want to consume content. There needs to be a client-side solution that helps less tech-savvy users to more easily consume content from similar communities.

[–] Mithre@lemmy.world 13 points 1 year ago (1 children)

Agreed. A sort of multireddit that combines similar communities is needed, though I don't know if that would be better served as something individual users make for themselves, or as an official combination made by multiple communities banding together.

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[–] MicroWave@lemmy.world 24 points 1 year ago (2 children)

I feel like the focus on explaining federation and the fediverse can be overwhelming and confusing for new mainstream users.

Instead of focusing on the technical details, it might be more helpful to simply direct them to a few major servers (instances) like lemmy.world, beehaw.org, and lemmy.ml and tell them to make an account (or lurk) and explore. The advanced features, namely being able to subscribe to communities in other instances, should be eased into it later.

That is something I think kbin.social has done a better job of. Yes, there are other instances of kbin, but new users are told start with that one and slowly branch out from there.

And for those interested in seeing lemmy's growth, this page is amazing: https://lemmy.fediverse.observer/list

[–] Pat12@lemmy.world 7 points 1 year ago

"The advanced features, namely being able to subscribe to communities in other instances, should be eased into it later"

I understand this and I would at first agree, but subscribing to communities is basically the most important thing and it's frustrating/deterrent to learn that it's on other websites and you can't directly subscribe just like you can on other websites like you might on Reddit or Facebook or any other aggregator

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[–] Pekka@feddit.nl 22 points 1 year ago (1 children)

Federation should not be an issue for users, I think we could make the front-end hide most of the complexity that it brings. There are only a few things that are harder now:

  • discovering communities outside your own instance (this is now mostly done through a website that lists communities)
  • logging in when you receive a link to a post on another instance (you have to go to your own instance, login there, and search for the post again)
  • creating a community on another instance (this requires an account on the other instance to create the community, after that they can add you as a mod)

One of the things that could be improved is changing the login page to add least add something about Federation, so users won't try to log in on another instance with the credentials of their home instance.

[–] Stoneykins@beehaw.org 11 points 1 year ago (1 children)

Your second bullet point is the one I have wanted fixed badly as soon as I started using lemmy. I want there to be a small button at the top of posts that takes me to that same post but through the server where my account is. Idk how that would work though. Maybe a browser addon that remembers where my accounts live? I wish I had the knowledge to make that sort of thing.

Sorry I deleted and reposted this comment, having an issue I'm trying to figure out.

[–] Pekka@feddit.nl 7 points 1 year ago (5 children)

This would require a browser extension or a central redirection server (similar to how single sign on is implemented between multiple URLs). The central server approach won't really fit well with the decentralized concept, although that server only needs to know your Lemmy instance and will only redirect users.

A browser extension could easily inject some kind of button in the page, and it would be easy enough for the browser extension to know your own Lemmy instance. I'm not sure if there is an easy URL to a specific post on a certain instance though, for example this post is https://feddit.nl/post/39577 for me and does not contain any information that this post is actually on !lemmyworld@lemmy.world. Those post URLs work fine if your home instance is aware about the post, but won't work if nobody has subscribed to that community.

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[–] Glunkbor@lemmy.world 20 points 1 year ago

I think in the end the most important things will be a good UI, a clean and inviting look, maybe easy-to-understand guides and of course lots of great content. As soon as all of this exists, then the mainstream will have it easier to use Lemmy. An easy, flawless experience goes a long way and taking away any obstacle to get active here will help on the long run.

[–] sangle_of_flame@lemmy.world 20 points 1 year ago (1 children)

It is; I've seen some Reddit users complain about how the fediverse isn't immediately easy to use and is too complicated and confusing

which is understandable, but also it feels like some of those who are complaining about it (I am stressing right now that I don't mean all of them) straight up don't want to have to learn about it; they want their content immediately and they want it as simple as pushing a button

[–] agressivelyPassive@feddit.de 16 points 1 year ago (2 children)

Why should they have to learn anything?

It's not like they owe us effort to get to know the platform, the platform has to be inviting instead.

Reddit is relatively easy to get started, you can just scroll through a bunch of default subs and get going. That's not easily replicated here.

[–] highduc@lemmy.ml 8 points 1 year ago (2 children)

Why should they have to learn anything?

Learning's good?! Not gonna argue much pro-learning here because I think it's self obvious.

It’s not like they owe us effort to get to know the platform, the platform has to be inviting instead.

An inviting platform can be an invitation to a walled garden where somebody else has control and users are more like "useds" - like reddit. So it can be a trap. Especially if you're the kind of person that has something against learning and doesn't want to bother with any of that, just wants to use.

Reddit is relatively easy to get started, you can just scroll through a bunch of default subs and get going. That’s not easily replicated here.

Let's be honest here, it's very slightly more complex, but I think only the most technically ilitterate can't create an account and join the subs they want. I mean it's in plain English, you can ask for help (and it's already been discussed a lot since the blackout), and it's 99% like reddit when it comes to the concepts and the interface and everything.

[–] agressivelyPassive@feddit.de 7 points 1 year ago (2 children)

Learning’s good?! Not gonna argue much pro-learning here because I think it’s self obvious.

And that is just arrogance, sorry. If a system is not self explaining while being marketed as a mass medium, it's simply not a good system. Look at Linux, if that's more your liking. We're coming from Ubuntu and now are supposed to install Arch. Sure, possible. But most people simply don't want that.

I mean it’s in plain English, you can ask for help (and it’s already been discussed a lot since the blackout), and it’s 99% like reddit when it comes to the concepts and the interface and everything.

People don't want that. Most people don't give a shit about any of the federation stuff and technical details and they don't want to ask for help just for some cat pictures.

If you want to appeal to the masses, you have to design an interface for people who don't care. Simple as that.

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[–] hinterlufer@lemmy.world 7 points 1 year ago

Yep, I feel like there should be something like default subs here as well. Just a curated list with mainstream communities to get started.

[–] Kovari@lemmy.ml 15 points 1 year ago (2 children)

This might be a hot take but...

Is the interface really that terrible? I feel that if it were as easily accessible aa reddit or even facebook then we would be bombarded with so many brain dead posts by users who don't understand how to get through a computer and therefore the quality of posting and discussion goes way down.

I'm probably wrongly stereotyping and judging here but I had to say it.

[–] Katana314@lemmy.world 9 points 1 year ago

The structure of the interface isn't bad, but I've encountered a lot of issues stemming from mistakes as novice as ID collisions. It works on phones, but it doesn't look great. At best, it keeps itself simple, which is a positive.

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[–] clonedhuman@lemmy.world 15 points 1 year ago (3 children)

It's the interface more than the technology.

I'm a new user who's not all that familiar with federated social media. But, I think if this instance looked and acted as much like Reddit as possible, most new users would be barely aware of federation.

[–] agressivelyPassive@feddit.de 8 points 1 year ago

I've written it before: instances should be more closely aligned with subreddits.

Currently we basically several Reddits existing side by side, who just happen to use a similar login.

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[–] GiantBasil@beehaw.org 13 points 1 year ago

I think it can be initially, because it sounds confusing, but I personally feel fairly confident after poking around consistently after a couple of days, that was the amount of time it took for me with reddit all those years ago as well, I believe. Once you figure out how to get to other federations and look up things there, things just run nicely, as long as you're into the old reddit/old internet forums look. Honestly, I found figuring out cross federations in mastodon is way harder, and they're doing it.

But I don't think it will be on the long run to most people once they acclimatise. I'm using both Jerboa and the browser and when I search for new communities to join or look up what's going on on All neither feels like a confusing alien experience. The only part of it that feels weird about it is that after so many years, I very rarely had a need or a desire to use reddit's all, so feels a bit odd.

[–] Incinerate@lemmy.world 13 points 1 year ago (2 children)

Just joined, absolutely puzzled about how this thing is structured. I can (just about) see how things are structured, after some stops and starts and also understand why that’s a positive thing now but it’s all backwards for me. Why should a user need to get to grips with all of that, and flit around wondering which instance might contain content they want when they just want to start reading stuff that interest them? I’ve joined this instance, who am I missing out on seeing in others? What’s being said in others that I’ll regret missing? Why is it all walled off seemingly necessitating me to register afresh each time I want to check someone where else out?

The content needs to come first, the structure should be presented and needed to be understood secondarily, it’s backwards and it WILL put people off I’m afraid.

[–] ffejhog@lemmy.world 24 points 1 year ago* (last edited 1 year ago) (1 children)

You don't need to make an account for other instances.

It's like email, just becuase you may have an email account with Gmail doesn't mean you are prevented from emailing Yahoo accounts.

If you have an account on lemmy.world, you can still read/comment/etc posts on other instances such as lemmy.ml. You may need to change the toggle from "local" to "all", but you should be able to interact with other communities

From a slightly more technical perspective - ActivityPub is the protocol(like how email uses MIME and whatever the RFC is lol). Any activitypub service can hypothically communicate with any other activitypub service.(In practice is another story) This includes lemmy, mastodon, peertube and even facebook's upcoming Thread service.

[–] heili@lemmy.world 8 points 1 year ago

You don’t need to make an account for other instances.

Until that community you subscribe to on another instance disappears because they defederate from one that your account is on due to that other one not being a safe space.

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[–] fredthefish@lemmy.world 13 points 1 year ago* (last edited 1 year ago) (2 children)

I've been thinking about setting up my communities based on what I used to follow on Reddit but honestly, I get about 30 seconds to browse at a time and it's too much of a mental hurdle to be like ok...I need to go to what site was it? And I need to keep going back to my Reddit subreddit list, then search for every subreddit on [whatever that site was] then go to the app and paste some URL in... All of this is a pain in the arse on mobile and if it's not the sort of thing I can do in a minute or two then it's not going to get done.

Maybe someone will write a service that lets you enter your Reddit username and it just auto-searches for the closest matching community for each subreddit you are subscribed to and auto-adds them to your Lemmy account

[–] c2h6@lemmy.world 14 points 1 year ago

That's the same problem anyone would have if they signed up for a new reddit account though

[–] HorseFD@lemmy.world 10 points 1 year ago (3 children)

Can't you just log in to your Lemmy instance and search the communities by clicking the communities button? You just need to look at "all" instead of "local" communities.

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[–] DigiWolf@lemmy.world 13 points 1 year ago (2 children)

It took me a little bit to wrap my head around the concept, but it's fairly straight forward. Part of the problem is that when you want to "join lemmy" you're presented with several dozen instances and it's unclear what you're supposed to do. I went through all of the "general lemmy" instances until I found this one which seems to be the most popular. I get that you can access other instances that are federated but that's not immediately clear to the user.

Right now it will probably be like original Reddit where the user base is mostly tech savvy people.

[–] cascadingsymmetry@lemmy.world 9 points 1 year ago (1 children)

I remember for years people would look at the interface of Reddit "old reddit" and just not understand it because of its totally utilitarian design. They couldn't make out the subreddit names being r/asentencelikethis. It kept the mainstream users (or let's just say less techsavey) out for a long time.

I think lemmy captures that original feeling of being slightly off-putting unless you're willing to get your head around it.

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[–] daniskarma@lemmy.world 12 points 1 year ago* (last edited 1 year ago)

I like to think myself as a power users and federations have been confusing in Lemmy and Mastodon for sure.

But in Mastodon more confusing than in Lemmy, I think it's because the better interface of Lemmy and the ease to interact and follow other instances. I just think is a matter of interface and an well-thought integrated migration process so people could move between instances much easier if needed.

[–] gfrewqpoiu@lemmy.world 10 points 1 year ago (4 children)

As this instance just got defederated from beehaw.org, I would definitely say so since that's a massive pain, creating multiple accounts for one service just because some other members posted spam is really annoying.

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[–] linearchaos@lemmy.world 10 points 1 year ago (1 children)

I wish we could just stop making a big deal out of the federation, other than choosing an initial home and having perceived duplicate groups it has more or less no impact to the front end users.

It's a backend thing and we need to bury it more in the UI so people don't feel it.

[–] nickajeglin@lemmy.one 7 points 1 year ago (11 children)

Exactly. Make it infrastructure that's hidden away from the front end. Find some way to wrap up duplicate groups into larger categories or something, and figure out a way to migrate accounts if your home instance tanks. That would cover all my concerns.

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[–] Ryumast3r@lemmy.world 8 points 1 year ago

I think it could be, but I explained how it worked to my gf who is not tech-savvy at all and barely got into reddit, and she thought it was a cool idea.

Especially the fact that you can interface with other federated apps (mastadon) inside the same interface.

The biggest hurdle I see is getting good apps (devs are doing great work on this front), and good content (people moving from reddit are going a long way to solving this issue).

[–] veloxy@lemmy.world 8 points 1 year ago (1 children)

It shouldn't be a turn off, but it absolutely is right now. Why does federation have to be so visible to the end user? I really don't get it, things could just be federated mostly behind the scenes. It already goes wrong on the homepage where users are faced with "joining a server" and they get overwhelmed by technical terms like "instances" "fediverse" "lemmyverse". Then you have to pick a server and one of the first things you potentially see is complicated url's no one can ever remember and descriptions containing keywords like "piracy", "NSFW", "furry" and lots of other stuff most people aren't interested in. But this already sets the tone of what content there is, which could be good but could also just scary people away pretty quickly.

Then even if a user does decide to go through and pick a server, they need to remember the URL of it. Lots of people still just go to google and type "lemmy", land on the homepage and see no login button and get completely lost.

And that's just signing up.

There needs to be a focus on UX, more specifically in getting rid of all that technical jazz for non technical users and in guiding users toward the content they want to see. People aren't finding the content or are just stuck on a page that doesn't update for days. All the different server related stuff should be invisible unless you want to see it.

There's just way too much focus on "federation" that few people actually care about. If you want people of all ages and interests, it'll have to become a lot simpler.

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Yes, it will absolutely be a barrier to entry to many. Especially people who never used discussion boards. Before reddit, I was an active member on a dozen or so boards, and always wished there was a simpler way for them to interact. So, Lemmy makes sense to me.

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