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Real criminals, fake victims: how chatbots are being deployed in the global fight against phone scammers
(www.theguardian.com)
this post was submitted on 07 Jul 2024
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This is the best summary I could come up with:
Apate’s aim is to defeat global phone scams with conversational AI, taking advantage of systems already in place where telecommunications companies divert calls they can identify as coming from scammers.
Kafaar was inspired to turn the tables on telephone fraudsters after he played a “dad’s joke” on a scam caller in front of his two kids while they enjoyed a picnic in the sun.
Kafaar hopes Apate will disrupt the scam-calling business model – which is often run by large, multi-billion dollar criminal organisations.
Richard Buckland, a cybercrime professor at the University of NSW, says technology like Apate is distinct from other types of scambaiting, which can be amateur, or amount to vigilantism.
“Criminals may already have some details about their intended victims, such as their name or address, which they illegally obtained or purchased from a data breach, phishing, or other scam.”
The spokesperson said it was aware of “technology initiatives to productionise scambaiting using AI voice personas” including Apate, and would be interested in reviewing any evaluation of the platform.
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