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HP bricks ProBook laptops with bad BIOS delivered via automatic updates — many users face black screen after Windows pushes new firmware (www.tomshardware.com)

submitted 4 months ago by lemmee_in@lemm.ee to c/technology@lemmy.world

148 comments fedilink hide all child comments

On May 26, a user on HP's support forums reported that a forced, automatic BIOS update had bricked their HP ProBook 455 G7 into an unusable state. Subsequently, other users have joined the thread to sound off about experiencing the same issue.

This common knowledge regarding BIOS software would, then, seem to make automatic, forced BIOS updates a real issue, even if it weren't breaking anything. Allowing the user to manually install and prepare their systems for a BIOS update is key to preventing issues like this.

At the time of writing, HP has made no official comment on the matter — and since this battery update was forced on laptops originally released in 2020, this issue has also bricked hardware outside of the warranty window, when previously users could simply send in the laptop for a free repair.

Overall, this isn't a very good look for HP, particularly its BIOS update practices. The fragility of BIOS software should have tipped off the powers at be at HP about the lack of foresight in this release model, and now we're seeing it in full force with forced, bugged BIOS updates that kill laptops.

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[–] far_university1990@feddit.de 16 points 4 months ago (2 children)

Why can even touch bios from system? That sound like horrible attack vector. If can infect bios, no reformat or reinstall will remove virus.

[–] Aux@lemmy.world 4 points 4 months ago

You're not touching BIOS from the system. The software just downloads a cryptographically singed binary and reboots into BIOS. Then BIOS checks if the file is ok and proceeds to flash itself.

[–] Vilian@lemmy.ca 1 points 4 months ago* (last edited 4 months ago) (1 children)

attack vetor if the person has physical access to your device, or the bios connect to the internet, at that point fuck it

[–] far_university1990@feddit.de 2 points 4 months ago

No meant like if can infect system, could touch bios and infect, so make virus stay forever.

Which sound horrible.

Also Intel ME can connect to internet and is below BIOS. Agree, fuck it.