this post was submitted on 15 Feb 2024
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What I love about them is that recently they had more people buying their password manager, than they planned for. This reduced the cost per user for them.
Instead of pocketing all of the profit gained from it, they sent out an email to all of their paid users, to let them know that they can now update their subscription for a discount.
It's fuckin weird to see a company make a decision based on the long term retention of their customers rather than short term profits... I like these guys.
Deenshittification.
Engoodification
That's so surreal in this day & age. I can't think of any other example where that happened. I use Bitwarden because I don't want all my eggs in one basket, even for Proton who I trust. But good on them for doing a solid for their customers instead of bowing to the forces of pure capitalism.