this post was submitted on 09 Feb 2024
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[–] ImplyingImplications@lemmy.ca 54 points 9 months ago (3 children)

I once had a professional licence that required me to register a whole bunch of personal info to a government website. I used a password generator to create a 32 character password when creating my account.

I tried to login after creating my account but my password wouldn't work. I hit "forgot my password" and got my password emailed to me in plain text. That alone was worrisome but then I realized my password wasnt working because they truncated it to 8 characters, which I'm assuming is the maximum password length.

I emailed their tech support about my concerns and they emailed back asking if I needed help to login. I said no, I had concerns over security and I never got a reply back. Every few months I'd hit "forgot my password" to see if anything changed. I always got my password emailed to me in plaintext.

[–] Evkob@lemmy.ca 31 points 9 months ago (2 children)

Why in the hell are government and bank logins literally the least secure logins I have??

My bank doesn't let you set an actual password, only a 6 digit pin, and the only 2FA available is SMS codes. I have better security on Lemmy than I do for my fuckin' financial institution!

[–] InformalTrifle@lemmy.world 9 points 9 months ago

Yea, they do seem to be some of the worst offenders

[–] asdfasdfasdf@lemmy.world 4 points 9 months ago (1 children)

Because both industries use such horrible, outdated software and are riddled with so much bureaucracy that no good programmer would want to work there.

[–] Evkob@lemmy.ca 2 points 9 months ago

Sounds like a bit of a chicken & egg scenario to me.

[–] InformalTrifle@lemmy.world 5 points 9 months ago

Insane, but far too common

[–] b1g_bake@sh.itjust.works 2 points 9 months ago

This for real. Generate a 30 character random and hit an error. Ohh... max length is 16? I'm not sure why there was even a limit on password length to begin with.