this post was submitted on 08 May 2023
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Technology

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[–] cityboundforest@beehaw.org 3 points 2 years ago

I'm continually reminded by a tumblr post I saw about companies passing a threshold prior to which customers will grumble about what they don't like about a service but will pay for it anyway and after which customers will refuse to continue to pay for the service even if the company retracts the changes that pushed it past the threshold.