this post was submitted on 12 Dec 2023
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A firm providing AI drive-thru tech to fast food chains actually relies on human workers to take orders 70% of the time (www.businessinsider.com)
submitted 11 months ago by L4s@lemmy.world to c/technology@lemmy.world
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A firm providing AI drive-thru tech to fast food chains actually relies on human workers to take orders 70% of the time::Presto Automations recently admitted that most of the orders taken by its AI drive-thru chatbot are actually assisted by off-site human workers.

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[–] TheGreenGolem@lemm.ee 16 points 11 months ago (1 children)

Millenials are actually somewhat the exception because we actually needed to use computers. Generally speaking it got worse because every fucking thing is abstracted away from consumers.

http://www.coding2learn.org/blog/2013/07/29/kids-cant-use-computers/

[–] circuscritic@lemmy.ca 4 points 11 months ago* (last edited 11 months ago) (1 children)

Yes, I'm aware of those trends, but I don't think it's as relevant in the context of "smart" or "AI" system user interactions. Younger generations have grown up with the touchscreen/voice interface - which is the primary driver of the specific problems you're alluding to.

So in this context, I think Gen Z, Gen Y, and Millennials are on equal footing when they each individually make the rational decision to either smash their head, or a baseball bat, into an AI run McDonald's Drive-Thru.

[–] vaultdweller013@sh.itjust.works 5 points 11 months ago

Im 24 and AI cant recognize my fucking accent, and I dont like suppressing it. I want to go full ooga booga caveman and chuck a spear through them.