this post was submitted on 06 Dec 2023
1338 points (99.1% liked)

Technology

59340 readers
5895 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots


founded 1 year ago
MODERATORS
 

23andMe just sent out an email trying to trick customers into accepting a TOS change that will prevent you from suing them after they literally lost your genome ro thieves.

Do what it says in the email and email arbitrationoptout@23andme.com that you do not agree with the new terms of service and opt out of arbitration.

If you have an account with them, do this right now.

Here’s an email template for what to write: https://www.patreon.com/posts/94164861

you are viewing a single comment's thread
view the rest of the comments
[–] Hamartiogonic@sopuli.xyz 10 points 11 months ago* (last edited 11 months ago) (2 children)

My ISP, phone company, bank, insurance company and everyone else send me TOS related messages from time to time. Usually, the message is something along the lines of: “We’re altering the deal. Pray we don’t alter it any further”

It doesn’t seem fair to me, but since everyone is doing it, there probably isn’t a law against it.

[–] tty5@lemmy.world 6 points 11 months ago

Every time an ISP does that around here they send you a notification via certified mail with a prepaid return envelope and a service cancellation form included - you can decide to not continue using the service without any early cancellations fees etc.

If they fail to do that they get fined by consumer protection agency, are required to return any fees they charged based on the change and they get to start over - send a notification that follows the rules resetting the clock for those who opt to cancel

[–] EatYouWell@lemmy.world 6 points 11 months ago (1 children)

You'd think that, but you know those "don't remove or warranty is void" stickers on stuff? They're illegal.

[–] MumboJumbo@lemmy.world 1 points 11 months ago

Not illegal, just not legally binding.