this post was submitted on 01 Nov 2023
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DoorDash now warns you that your food might get cold if you don’t tip::The app-based delivery service is alerting customers that drivers may not take their order in a timely manner if there is no tip included upfront.

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[–] PoopMonster@lemmy.world 108 points 1 year ago (5 children)

Door dash takes waaaay too much on bs fees from restaurants. If you have to use their app I'd suggest using it to browse menus, calling the restaurant directly and asking if they deliver and order it through them, heck pick up if you can. Fuck all these greedy apps nickle and diming everything.

[–] Son_of_dad@lemmy.world 38 points 1 year ago (1 children)

It almost doubled the cost of my order last time, all the fees and tip bullshit

[–] linearchaos@lemmy.world 19 points 1 year ago

The last few times I tried to do delivery at food for the family, The price for four fast food meals exceeded going to a decent sit down restaurant and getting a moderate dinner for four.

[–] dirthawker0@lemmy.world 14 points 1 year ago

I've never used any of those services. If the restaurant doesn't deliver, I pick up my order. I also try to go to the restaurant's website and use whatever ordering system they have there, under the assumption (perhaps mistaken) that the restaurant chose that ordering system because it was the best deal for them.

[–] NeoNachtwaechter@lemmy.world 2 points 1 year ago (1 children)

Fuck all these greedy apps nickle and diming everything.

Isn't it what's called shareconomy?'

Isn't it super fancy?

:-)

[–] DreadPotato@sopuli.xyz 20 points 1 year ago* (last edited 1 year ago)

No its "gig economy", and it's primary purpose seems to be skirting labour laws by calling their employees "independent contractors" so they can save money by screwing the people working for them.

[–] SmashingSquid@notyour.rodeo 2 points 1 year ago (1 children)

The whole reason I order online is to avoid using the phone. I usually find their website and see if they have their own online ordering. Smaller places often have online ordering provided by an unknown company that charges normal prices instead of having to mark it up to cover DoorDash fees.

[–] stown@lemmy.world 1 points 1 year ago (1 children)

Most of the places I've tried to order from directly still end up using door dash for the actual delivery. The only place where I've seen they actually send out their own driver is a Chinese restaurant near my house.

[–] SmashingSquid@notyour.rodeo 1 points 1 year ago

I’ve gotten drivers from the local pizza place using grubhub but sometimes would get a grubhub driver so at least with grubhub they must have a choice. That pizza place used to have their own online ordering but they sold the business so now they use slice which seems to charge a flat fee. I don’t think slice has their own drivers.

I really only ever order pizza from local places, I’d expect normal restaurants to not have their own drivers.

[–] daltotron@lemmy.world 1 points 1 year ago

What's crazy is that there's really no reason why it should be the way that it is, where every chain restaurant has a different individualized app, every mid level business has a website, and every mom and pop restaurant you just have to call on the phone, and every business has their own delivery drivers with all these other apps picking up the slack in between. Doordash takes off so much from the top of the order to make it look more appealing, as a service charge, the restaurants just increase prices, the drivers get paid a pittance, probably so does the support staff if I had to guess, and all of their programmers, who are the only party left that the money would go to, the programmers can't make an app that works for the customers or the drivers. It's like a lose-lose-lose scenario for anyone that's not a soulless finance bro.

It's crazy, if restaurants are at a point where it's cheaper for them to just have an actual, well paid delivery driver, and just use their own old school apps, websites, and phone lines, rather than paying their fees to a business that could just handle the whole thing for them all in bulk, seeing as the needs from restaurant to restaurant is generally pretty similar. The latter should be the more cost-effective solution, here, it's fucking nuts.