this post was submitted on 21 Aug 2023
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A few years ago I bought a librem 13 and it was the biggest piece of trash I've ever had the displeasure of owning.
I'm curious. why?
The biggest issue was the phone - Librem 5 - many customers waited 4 (or 5?) years and what they got was underwhelming. Purism originally provided "refund anytime" policy, but once customers started using that they lied they didn't promise that (disproven with wayback machine). The only reliable way to get the money back is to sue them in small court. They also had some other shady stuff.
I know nothing, why is Purism a scam?
Louis Rossmann did a video exposing their behavior, which was confirmed by others in the purism subreddit. They're acting super scummy and shady, leading people on for months and years about getting refunds and then ghosting them.
Also @ derbolle@feddit.de
Scam is too strong of a word. I've got a Librem 5 and it works. I had to wait several years to get it, yeah, but that's about what I expected. Can't comment on their laptops, but I still doubt that scam is the right word.
sham, maybe? like a scam but it's just REALLY not worth it and it not actively malicious, just incompetent