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CEO regrets her firm took on Facebook moderation work after staff ‘traumatised’ (www.theguardian.com)

submitted 1 year ago by merridew@feddit.uk to c/technology@lemmy.world

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[–] magnetosphere@kbin.social 19 points 1 year ago* (last edited 1 year ago) (1 children)

…alleging he had been exposed to graphic and traumatic content at work without adequate prior knowledge or proper psychosocial support.

This is what gets to me. Before reading the article, I was like “well, you knew what you were getting into, so…”

NOPE.

The internet can be an absolute sewer. Throwing unsuspecting people into that sewer, and then not giving them all the help they need, is just plain cruel. Imagine being happy that you finally landed a job, and then having to deal with that with no warning. It’s a crime against humanity.

[–] gravitas_deficiency@sh.itjust.works 4 points 1 year ago

I’ve got a buddy who did content moderation about a decade and a half ago. He’s told me that some of the shit he saw in the course of his work back then still fucks him up to this day. Like, truly heinous, soul-crushing stuff. And no, I’m not going to elaborate - the little he did share with me was deeply alarming, and I’m sure it’s nowhere even close to the worst he had to deal with.