this post was submitted on 26 Sep 2024
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Technology
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I think you make a good point. But the tech doesn't have to formalize or understand the complexities of human relations or state. The platform and environment are something you can shape even without an established or physical community. The way information is presented and interactions happen does influence how people use and communicate. Not reaching the same degree doesn't mean it's a complete failure.
Totally agreed. I didn't mean to say that it's a failure if it doesn't properly encapsulate all complexity, but that the inability to do so has implications for design. In this specific case (as in many cases), the error they're making is that they don't realize the root of the problem that they're trying to solve lies in that tension.
Again, couldn't agree more! The platform is actually extremely powerful and can easily change behavior in undesirable ways for users, which is actually the core thesis of that longer write up that I linked. That's a big part of where ghosting comes from in the first place. My concern is that thinking you can just bolt a new thing onto the existing model is to repeat the original error.