this post was submitted on 24 Sep 2024
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No Stupid Questions

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I have been using Logitech peripherals for years. Logitech gear always just worked.

Now they demand internet accounts to use the features of the keyboard and mouse that I purchased. WTF?

Not only that, have to use wide-open-to-snooping Chrome to adjust the settings. You cannot adjust/use your mouse and keyboard if you just use Firefox.

This only makes sense if they are planning (or are already) tracking my every move online to sell to advertisers or spooks.

What are the good options?

Also, if anybody sees how these changes could be benign, please let me know.

EDIT:

By popular demand:

The keyboard I bought that started this journey: MX Keys S

The key feature that first demanded cloud access: Swithing between computers, now it is requires it to adjust the receivers. I have both a Bolt and a Unifying receiver.

Mouse (actually a trackball) that now is requesting that I use a Chrome Browser to adjust it: M570

Software:
The Logi SetPoint Settings I open from Windows now requires you to log into your Logitech account to make changes to your Unifying or 2.4 ghz usb receiver. This link takes you to a screen that says Logi Web Connect. It does not work unless you use the latest version of Chrome, Edge, & Opera, but reccomends Chrome for the best experience.

Logitech + used to require this to enable options, but I don’t see it on my Windows computer anymore. It is still on my Mac, but upon opening it to confirm for this message, it seems to be announcing that it is now able to incorporate AI into everything I type. (ugggh)

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[–] zod000@lemmy.ml 22 points 2 months ago (3 children)

Disclaimer: I'm a keyboard snob. I can't think of a single good keyboard that even has software.

I actually use Logitech for all my mice and trackballs, but I also haven't installed Logitech's junky software in a long time. Maybe I don't know what I'm missing.

[–] WeeScottishMan@sh.itjust.works 7 points 2 months ago (1 children)

Fellow keyboard snob here. Gotta say I love keyboard that use VIA/vial for software, It's open source and can run in a browser without installation.

Wooting keyboards also have the wooting configuration software that is also ran in a browser and is very good.

Just hope one day they all get supported on firefox.

[–] zod000@lemmy.ml 2 points 2 months ago

I suppose technically any keyboard with a programmable controller could be considered to have software even if you don't need to run, but I was thinking more along the lines of Logitech or Razer always memory resident garbage.

[–] jaggedrobotpubes@lemmy.world 5 points 2 months ago (1 children)

Dygma is second to nobody and has software.

[–] zod000@lemmy.ml 3 points 2 months ago

While that keyboard isn't for me, I'll admit that look good and does in fact have software. Good counter point. Also, that software appears to just for reconfiguration of the layout and probably macros so I bet it doesn't need to be run all the time, or even at all if you like the standard layout. That is how software for hardware should be done.

[–] JackbyDev@programming.dev 2 points 2 months ago (1 children)

Can you help me solve keyboard chattering then please? I've got some from Massdrop from a few years back that are pretty unusable without program to dechatter/debounce them.

[–] zod000@lemmy.ml 2 points 2 months ago (1 children)

If you have chattering, that is sadly a problem with the specific switch itself and the software has just been ignoring the issue. I don't suppose the keyboard you're using is hotswappable? If it is, just pull and replace those switches. If not, you either need to desolder the bad switches and resolder in replacements or stick with that software. I have had some consistently bad chattering issues with Gateron switches to the point that I completely avoid them as a manufacturer. So if you coincidentally are using switches from them and plan to replace them, I'd look for a different brand of switch.

[–] JackbyDev@programming.dev 2 points 2 months ago (1 children)

I'll look more into it again someday. Once I found a program that effectively filtered it I stopped digging. But I think it's Windows only. I don't remember.

The switches were HALO Clear or something like that.

[–] zod000@lemmy.ml 2 points 2 months ago

Well, if your keyboard is hotswappable and you have any spare switches, it could be a quick fix as long as you know which switches/keys are chattering and you have leftovers. I don't know who (Mass)drop had actually manufacture the Halo Clear switches, it could be Gateron, but I don't think they made that information public.