Depending on the help desk they probably knew it was you. Did you call from a phone HR knows about? If it was a walk up, did they make the ticket before or after resetting your MFA?
rolaulten
It's not. Simple reality is your going to end up in help desk (you might end up in a SNOC or related but ultimately I'd advise help desk just so you learn some real world ops). Security, like it's engineering counterparts is not something you can do with zero experience in the industry. The two hardest job interviews you will ever have in the general it industry are getting into help desk, and getting out of help desk.
I use it a fair bit. Mind, it's something like formating a giant json stdout into something I want to read...
I also do find it's useful for sketching out an outline In pseudo code.
Just to give an outsider perspective to anyone reading this. I live in the Seattle Metro, have worked for Microsoft, and now work at a unicorn. I have a list of skill and experience that any ops department would drool over. Amazon is is one of the companies I won't even apply to unless I'm desperate for a job (and even then I'm not planning to stay).
And I know I'm not the only one.
How can you not link the rpgnet review of such a...system. https://www.rpg.net/reviews/archive/14/14567.phtml
Odds are you have met someone with it, but the eye color shifts depending on what colors are around them.
You know someone pitched the idea as a bullshit excuse to use a bunch of dynamite and everyone jumped on the bandwagon. For anyone who does not know, Florence OR is this little seaside town with not that much going on.
We need less entertainment that runs forever and more that has a plan for how long it should be.
In this case it ran as long as it was feasible, then a little longer and then they where done.
Which veggie dog worked for you? I can't find one that grills correctly.
When I was taught it it was not pure left/right. Rather a method to differentiate levels of Libertarianism form other branches of liberalism focused on social justice (rising tide and all that). Any idea where you read it? Poli sci wonk phrasing being included into more popular literature is always fun to see.
Are you sure there is no ticket? Some systems let you make tickets that the end user is not notified for. Also, depending on the size/ levels of automation your call may have populated all your info on the agents end.