Simultaneously were in the age of retro revivals with emulation being at its peak thanks to the open source software community and the absolute pile of handheld form factor consoles available in the market.
Every bad launch has damaged the industry as a whole. The reputation for PC gaming has been diminished by a thousand cuts. No one expects a game to be good on launch. Everyone has been burned at least once by this.
There is something about the Palm Pre or Jolla Sailfish OS that was so endearing back then. Devices that support it just don't exist.