this post was submitted on 14 Aug 2023
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From the article:

The man is blaming the automaker even though the manual door opener was under his left hand the whole time.

A man in Arizona says that he was recently trapped in his Tesla after getting in, closing the door, and then realizing that his battery was dead. What he didn’t know is that the manual release for the door was under his left hand the whole time. Now, he’s blaming the automaker and raising awareness.

Rick Meggison, 73, says that Tesla needs to address what he calls a “safety concern” involving how to exit the car when the battery dies. The main door latch actuator on all Tesla models is electronic so if the 12-volt battery dies it won’t work. To ensure safe exit of the vehicle Tesla includes a manual release. Meggison didn’t know about that and ended up trapped in his car for 20 minutes on a hot day.

“I couldn’t open the doors. I couldn’t lower the windows. The computer was dead, so I couldn’t open the glove box. I couldn’t open anything,” he told ABC7. Of course, he could’ve opened the door in about two seconds had he known that the manual release was just ahead of his window switches. His situation has many wondering who’s to blame in situations like this.

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[–] Moc@lemmy.world 160 points 1 year ago (5 children)

If a passenger can’t figure out how to safety exit a vehicle, that sounds like a design problem.

[–] Clent@lemmy.world 72 points 1 year ago

Yeah. This is pretty cut and dry.

Opening a car door from the inside shouldn't require special knowledge. It shouldn't require searching.

The manual release inside a trunk is easier to find.

[–] LazaroFilm@lemmy.world 8 points 1 year ago

Agreed. Manual opening should be visible and easily used by anyone even if you don’t know how Tesla works.

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[–] mister_monster@monero.town 66 points 1 year ago

Manual release huh. Back in my day we called it a door handle.

Can we quit reinventing shit that works fine already? It's just marketing anyway.

[–] FireTower@lemmy.world 46 points 1 year ago (1 children)

Not even really relevant to this post but I hate the minimizing trend of car's interfaces. I'd much rather have an actual handle & volume dials rather than touch screens shoved at you as a cheap way to trick people into thinking a car is more expensive when in reality it has better margins like that.

[–] Cheems@lemmy.world 6 points 1 year ago

Touch screens are cheaper to use over actual buttons and dials which is why they are the new standard.

[–] haych@lemmy.one 36 points 1 year ago* (last edited 1 year ago) (8 children)

Controversial opinion, but anyone buying a car which is a giant death machine, should read the manual before driving it, especially when it's an electric vehicle and things aren't like normal cars.

Now I dislike Tesla, but the manual release isn't hard to find.

[–] FoxBJK@midwest.social 38 points 1 year ago (14 children)

You’re not wrong, but why is Tesla reinventing the door handle? Why does this need to be powered now? Seems like they’re fixing something that wasn’t broken.

[–] HotDogFingies@kbin.social 21 points 1 year ago

Because it's soOoOOo futuristic and innovative!!! /s

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[–] 2ez@lemmy.world 37 points 1 year ago (11 children)

When someone is panicking, the nonstandard design will really shine.

Especially for seventy year olds, the most reasonable and adaptive kind of human!

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[–] poopsmith@lemmy.world 21 points 1 year ago

The manual release doesn't appear to have any symbols. The electric one does, yeah.

The release should be obvious to all drivers, not just the owners. Valets and guests should be able to tell where the door release is too, without consulting a manual.

[–] brygphilomena@lemmy.world 19 points 1 year ago (1 children)

They don't provide a printed copy of the manual, it's only on the computer. This makes it awkward to really read as you have to sit in the car. It also means that if the battery dies you cannot access it to even look up things like the manual door release.

[–] haych@lemmy.one 4 points 1 year ago

https://www.tesla.com/ownersmanual/model3/en_us/GUID-7A32EC01-A17E-42CC-A15B-2E0A39FD07AB.html

I don't own a Tesla so I guess it's impossible for me to read this then.

[–] brygphilomena@lemmy.world 11 points 1 year ago

This might work if the only occupant ever was the owner. But it totally ignores all the passengers and children that will be in the vehicle.

Door handles should be intuitive at this point.

[–] thetwaddler@lemmy.world 10 points 1 year ago

What about passengers or people who rent a Tesla?

[–] Terevos@lemm.ee 8 points 1 year ago

I've even had people almost use it instead of the normal button. "Oh not that one. The button where your thumb is"

[–] knacht1@lemmy.world 2 points 1 year ago (1 children)

Isn't the manual displayed on the touch screen?

[–] haych@lemmy.one 0 points 1 year ago

They have a copy on the touch screen and another on their website. I've probably read more of the Tesla manual than most Tesla drivers and I don't even like Tesla.

[–] Chickenstalker@lemmy.world 26 points 1 year ago (1 children)

Door handles have been perfected since Ogg build a door to his cave. Why do we need to reinvent it?

[–] gullible@kbin.social 20 points 1 year ago

The sorts of people still buying teslas are angry that you’d propose they touch non-proprietary technology.

[–] FoundTheVegan@kbin.social 16 points 1 year ago (1 children)

So I've been driving my partners Tesla for around 6 months now. After we moved in togther it just made sense to take her nicer car than mine. Mostly just to the store and back, but once a road trip for a few days.

I legit did not know there was a manual release of the door until now. I asked her if she knew and apparently the dealership told her. But if this exact scenario happened to me, I assume I would've found it eventually, but... I assume it would probably take me a few minutes.

If the safety feature is unnoticeable to a regular user, then it's not a very good feature.

[–] FuglyDuck@lemmy.world 2 points 7 months ago

Most Tesla owners don’t actually know. It’s a problem.

A larger problem is that emergency responders aren’t being trained on every model, (they don’t have the time,) so if the 12v turns off, or shorts, you’re stuck.

The rampant over-engineering of literally everything in the car is one of the largest reasons i will never willingly drive a Tesla.

[–] Auk@kbin.social 15 points 1 year ago* (last edited 1 year ago) (1 children)

It always surprises me that EV manufacturers don't just have the car always keep the 12v battery charged enough to keep essential systems running. The car already has the hardware to charge the 12v battery and a massive traction battery to provide power - it wouldn't be that hard to charge the battery if it goes flat when the car is off.

[–] Terevos@lemm.ee 9 points 1 year ago

They do charge the 12v, but when that battery no longer works properly, there's no cut over to an inverter of some kind. And there probably should be

[–] iByteABit@lemm.ee 11 points 1 year ago

Can we stop reinventing the wheel constantly ffs?

Electric windows, electric handbrakes, computers in control of everything and now electric fucking doors?

What's even the point besides artificially upping the price and selling it as a "luxury product" that can barely function in an emergency?

[–] Thrawne@lemmy.world 10 points 1 year ago (1 children)

Do these cars not come with a physical manual?

[–] DoomBot5@lemmy.world 25 points 1 year ago

Might be in the glove box? Accessible via touchscreen only (yes it's dumb).

[–] Snapz@lemmy.world 8 points 1 year ago

This source keeps pushing tesla propaganda. There's always an angle trying to sell that it wasn't the tesla's fault

[–] PetteriSkaffari@lemmy.world 3 points 1 year ago

Could have called 911, provided he had a phone with him. With an active battery.

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