this post was submitted on 19 Jul 2024
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This isn't a gloat post. In fact, I was completely oblivious to this massive outage until I tried to check my bank balance and it wouldn't log in.

Apparently Visa Paywave, banks, some TV networks, EFTPOS, etc. have gone down. Flights have had to be cancelled as some airlines systems have also gone down. Gas stations and public transport systems inoperable. As well as numerous Windows systems and Microsoft services affected. (At least according to one of my local MSMs.)

Seems insane to me that one company's messed up update could cause so much global disruption and so many systems gone down :/ This is exactly why centralisation of services and large corporations gobbling up smaller companies and becoming behemoth services is so dangerous.

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[–] digdilem@lemmy.ml 14 points 5 months ago* (last edited 5 months ago)

The fault seems to be 90/10 CS, MS.

MS allegedly pushed a bad update. Ok, it happens. Crowdstrike's initial statement seems to be blaming that.

CS software csagent.sys took exception to this and royally shit the bed, disabling the entire computer. I don't think it should EVER do that, so the weight of blame must lie with them.

The really problematic part is, of course, the need to manually remediate these machines. I've just spent the morning of my day off doing just that. Thanks, Crowdstrike.

EDIT: Turns out it was 100% Crowdstrike, and the update was theirs. The initial press release from CS seemed to be blaming Microsoft for an update, but that now looks to be misleading.