this post was submitted on 17 Jul 2024
731 points (96.3% liked)

Technology

59106 readers
3391 users here now

This is a most excellent place for technology news and articles.

Our Rules

  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots

founded 1 year ago
MODERATORS
L3s@lemmy.world
L3s@fry.gs
L4s@fry.gs
L4s@lemmy.world
enu@lemmy.world
731
Valve runs its massive PC gaming ecosystem with only about 350 employees (arstechnica.com)
submitted 3 months ago by Beaver@lemmy.ca to c/technology@lemmy.world
265 comments fedilink hide all child comments
you are viewing a single comment's thread
view the rest of the comments
[–] flamingos@feddit.uk 7 points 3 months ago

Most of the support staff is their customers and users actually.

It's not users that process refund request, recover your account if e.g. you've lost your 2FA method, or any of the other innumerable things you might need to contact Steam support for. I don't think it's unreasonable to include the staff that do this as part of their workforce.