this post was submitted on 17 Jul 2024
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Santabot

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Santabot is an automated moderation tool, designed to reduce moderation load and remove bad actors in a way that is transparent to all and mostly resistant to abuse and evasion.

This is a community devoted to meta discussion for the bot.

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Some people have been accusing me of creating this bot so I can manifest a one-viewpoint echo chamber. They tell me that they already know that I'm trying to create an echo chamber, anything I say otherwise is a lie, and they're not interested in talking about the real-world behavior of the bot, even when I offer to fix anything that seems like a real echo chamber effect that it's creating.

I don't think it's creating an echo chamber. We've had a Zionist, an opponent of US imperialism, a lot of centrists, some never-Bideners, some fact checking, and one "fuck you." The code to delete downvoted comments from throwaway accounts is pretty much working, but it's only been triggered once. Someone said Mike Johnson's ears were ugly and that made him a bad person, which everyone hated and downvoted, so the bot deleted it since the person that said it didn't have other recent history to be able to use to categorize them. I sent the user a note explaining how the throwaway detection works.


I want to list out the contentious topics from the week, and how I judge the bot's performance and the result for each one, to see if the community agrees with me about how things are looking:

Biden's supreme court changes

I like the performance here. The pleasant comments have a diversity of opinion, but people aren't fighting or shouting their opinions back and forth at each other. The lemmy.world section looks argumentative and low-quality.

Blue MAGA

I don't love the one-sidedness of the pleasant comments section. It's certainly more productive with less argumentation, which is good, but there are only two representatives of one of the major viewpoints chiming in, which starts to sound like an attempt at an echo chamber.

I read the lemmy.world version for a while, and I started to think the result here is acceptable. The pleasant version still has people who have every ability to speak up for the minority viewpoint, but it was limited to people who were being coherent about it, and giving reasons. A lot of the people who spoke up in the lemmy.world version, on both sides, were combative and got engaged in long hostile exchanges, without listening or backing up what they were saying. That's what I don't want.

Biden's Palestine policy

I don't love "fuck you." I debated whether it was protected political speech expressing a viewpoint on the article, or a personal attack, and I couldn't decide, so I left it up. For one thing, I think it's good to err on the side of letting people say what they want to the admins, to bend over backwards just slightly to avoid a situation where some users or their viewpoints are more special, or shielded from firm disagreement, than others. And yes, I recognize the irony.

This one is my least favorite comments section. The user who's engaging in a hostile exchange of short messages has a lot of "rank" to be able to say what they want, and the current model assumes that since people generally like their comments, they should be allowed to speak their mind. The result, however, is starting to look combative to me. It's still far better than the exchanges from lemmy.world, but I don't love it.

What does everyone else think? I don't know if anyone but me cares about these issues in this depth, but I'm interested in hearing any feedback.

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[โ€“] MrMakabar 2 points 3 months ago (1 children)

Generally speaking adding a filter for swear words, might be a good option. Certainly worth a try.

The other big problem seems to be that people only read the headline and not the article. There are some summary bots around for that, which might help as well. The Biden Palestine policy post headline makes it look like a "Biden=Trump" kind of article, which it is not. If the commentors actually read the article, that would lead to very different comments.

[โ€“] auk 1 points 3 months ago

Yes. This is what @Five@slrpnk.net is calling group four, and I agree that it's a problem.

It might work for me to manually moderate lazy or combative comments, but that does enter into a dynamic where I'm manually deciding which comments are good enough to stay and which aren't. I want to avoid doing that.

I do agree with you. The comments on that post aren't great.