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They most likely did not have a cell signal. It’s the canyonlands, it’s 30 miles as the crow flies from the nearest town. There’s nothing but nature as far as the eye can see.
They might have used satellite texting.
$5 says it was a Garmin inReach device.
People that invest $350 + subscription into hiking safety with an inReach don't hike into the desert with less than a day's water. They've got at least three maps between Garmin, GMaps or iMaps, and the map they're actually using to navigate, and don't get lost very often. Even the most basic inReach mini augments phone GPS for positioning and vector in the Garmin app. One has to be damned near under full tree cover or in a horrible thunderstorm for it to fail to send a text. And, they'd have instead pushed the SoS button, which is literally better than 911 outside any city, which is why it's the gold standard until mountaineering equipment.
I'd bet $5 this group was desperate and trying everything they could think of. They didn't have an inReach or they'd be alive.
On the other hand, have you ever people-watched at an REI?
People that have absolutely no idea what they're doing buying thousands of dollars of top-end gear is par for the course. Panicking, inexperienced people do dumb things: like not push an SOS button or even realizing the inReach Messenger they bought to text in the back country has one under that clearly marked cover.
I agree that many REI customers buy lots of gear that they don't understand and likely won't benefit them. If we're making up stories: This group bought an inReach, had it with them, but never activated it.
You don't need a cell signal to dial 911.
Oh yeah? It just magically connects to… nothing then?
Pretty sure you’re thinking that you don’t need a plan to call, but you definitely need a signal.
Well if we're being as generous and pedantic as possible, you can dial 911 without a cell signal, but the call won't connect. You could still dial it though.
You absolutely do.
Don't know why you are getting downvotes, it's like people havent heard that the iphone 14 can connect to satellites directly for emergencies
It connects to text. Not to call. Which is literally what my first comment said. You cannot call 911 on an iPhone with a satellite connection. They’re getting downvoted because it’s unequivocally incorrect.
But you can also send your location with it
First: what in the world does that have to do with the claim that you can make a call on satellite????
Second: sending your location with text would be easier. Especially on an iPhone where it automatically does that.
Why in the world are you arguing this? You can’t make a call on a satellite with an iPhone. It’s not possible. And emergency texting via satellite on iPhone automatically sends your location, so you’re doubly wrong??? There’s no need for a phone call at all.