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Most consumers hate the idea of AI-generated customer service (www.techspot.com)

submitted 4 months ago by neme@lemm.ee to c/technology@lemmy.world

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[–] cmhe@lemmy.world 4 points 4 months ago* (last edited 4 months ago)

My point is there never will be enough people to leave. Consumer boycotts do not work.

Between thousands of different factors to consider wherever to buy a product from a certain producer or not, child labor, environmental waste, political attitude of the CEO, etc... it isn't possible to make any decision on what product to consume.

It isn't about 'unless enough people leave" it is about "unless enough people protest to the government for market regulation" and "unless enough law makers care".

The free market is not self regulating, at least not with a long term positive effect.