this post was submitted on 15 Jun 2024
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[–] RememberTheApollo_@lemmy.world 32 points 5 months ago* (last edited 5 months ago)

That would be funny if it weren’t so infuriatingly true. Don’t forget the layoffs generated by replacing people with the AI and the shittier customer service as they replace more people with ineffective automated systems that completely fail to be able to help you with your problem thereby dumping you in a 72 minute queue with everyone else that the system failed to help in order to talk to a real live person in a foreign country that will do little more than read you a script and then escalate your case to someone that will never call you back.

gasp

I’d have written more but I had to take a breath.