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The Distribution of Users’ Computer Skills: Worse Than You Think (2016) (www.nngroup.com)

submitted 5 months ago by BodaciousMunchkin@links.hackliberty.org to c/technology@lemmy.world

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[–] RecluseRamble@lemmy.dbzer0.com 12 points 5 months ago (1 children)

That is the reason for degrading proficiency. Not, that the tools are bad but the attitude, they have to be easy to use.

That almost everything "just works" is nice as a consumer but it won't make you troubleshoot and you will not gain technical expertise by using such devices.

[–] PeteBauxigeg@lemm.ee 1 points 5 months ago

If I'm buying a bus ticket, i shouldn't have to troubleshoot imo