this post was submitted on 30 May 2024
358 points (99.4% liked)
Technology
59340 readers
6021 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
This is the best summary I could come up with:
Further, Spotify's support page for Car Thing doesn't mention refunds and only tells owners to reset and properly dispose of or recycle the gadget.
As noted by TechCrunch today, in October 2021, Spotify CEO and founder Daniel Ek said that more than 2 million people initially signed up for the Car Thing waitlist.
By July 2022, Spotify revealed that it was no longer making Car Thing, its only hardware, naming product demand and supply chain issues as factors.
Since Spotify announced that it will forcibly brick all Car Things in December, users have been pleading with the company to open source the device.
If they continue with the plan to brick Car Thing in December, the refunds won’t matter when our anger & disappointment resurfaces, and we remember why they lost our trust as users.
As Spotify currently looks unlikely to do more to appease Car Thing owners, this incident may have to serve as a note of caution for people considering buying hardware from a company that might not commit to long-term support.
The original article contains 725 words, the summary contains 174 words. Saved 76%. I'm a bot and I'm open source!