this post was submitted on 07 Jun 2023
11 points (100.0% liked)

Beehaw Support

2794 readers
1 users here now

Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

A brief FAQ for lurkers and new users can be found here.

Our September 2024 financial update is here.

For a refresher on our philosophy, see also What is Beehaw?, The spirit of the rules, and Beehaw is a Community


This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.


if you can see this, it's up  

founded 2 years ago
MODERATORS
 

I seem to be having an issue logging in to Beehaw from a browser. I've tried Firefox and Chrome on Android and Windows, and Safari on an ipad. I either get a spinning circle or no change on the login button. I've tried disabling all of my extensions, but it doesn't make a difference.

I'm able to access it through Jerboa, but Jerboa's still pretty buggy for me.

Has anyone else run into this? Could this just be an issue with the influx of new users?

you are viewing a single comment's thread
view the rest of the comments
[–] p7mriwqg6gvsqxi@beehaw.org 1 points 1 year ago (2 children)

Had the same problem on mobile with the spinning wheel on the login button. I’m using a password manager to fill the fields and remembered that on some sites, the auto-fill messes with the web page and the values are not properly handled by the login process for some reason. So took a chance and copied pasted my password by hand and it finally logged in! May be worth a try if you haven’t already.

[–] p7mriwqg6gvsqxi@beehaw.org 2 points 1 year ago* (last edited 1 year ago) (1 children)

Ho I found why it wasn’t working when using my password manager: the password length must not be higher than 60 characters. When typing/pasting a value manually in the password field, the web page automatically « trims » the excess I guess, but when using auto-fill with a password manager, something gets broken. I changed my password to one with a length of 60 (was using 128 before) and now it logs in correctly every time with my password manager.

[–] somethingclever@beehaw.org 2 points 1 year ago* (last edited 1 year ago) (1 children)

That might be it, I usually have a default password length in the 70s. I'll try that after work and see what happens

Update: This actually worked. I was able to log in on Firefox by copy/pasting, changed my password to under 60 characters, and now I can log in everywhere without a problem. There's a chance it was a coincidence, since I hadn't tried logging in for a day or so, but it's definitely working now. Thanks for this; I never would have thought of it on my own.

[–] p7mriwqg6gvsqxi@beehaw.org 1 points 1 year ago

Glad you got it working!

[–] Sendbeer@beehaw.org 1 points 1 year ago

I know this is late, but THANK YOU!!! I had been trying so many things like disabling ad blockers and Private DNS, browser settings, etc and didn't even consider my password manager. Probably should keep this in mind going forward!