this post was submitted on 11 May 2024
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208
Google Cloud accidentally deletes UniSuper’s online account due to ‘unprecedented misconfiguration’ (www.theguardian.com)
submitted 6 months ago by Potatos_are_not_friends@lemmy.world to c/technology@lemmy.world
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More than half a million UniSuper fund members went a week with no access to their superannuation accounts after a “one-of-a-kind” Google Cloud “misconfiguration” led to the financial services provider’s private cloud account being deleted, Google and UniSuper have revealed.

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[–] Kid_Thunder@kbin.social 57 points 6 months ago (8 children)

And the crazy part is that it sounds like Google didn't have backups of this data after the account was deleted. The only reason they were able to restore the data was because UniSuper had a backup on another provider.

This should make anyone really think hard about the situation before using Google's cloud. Sure, it is good practice and frankly refreshing to hear that a company actually backed up away from their primary cloud infrastructure but I'm surprised Google themselves do not keep backups for awhile after an account is deleted.

[–] SpaceNoodle@lemmy.world 8 points 6 months ago (3 children)

No, they had backups. They deleted those, too.

[–] Kid_Thunder@kbin.social 9 points 6 months ago* (last edited 6 months ago) (1 children)

Google Cloud definitely backs up data. Specifically I said

after an account is deleted.

The surprise here being that those backups are gone (or unrecoverable) immediately after the account is deleted.

[–] possiblylinux127@lemmy.zip 1 points 6 months ago

I've found that Google deletes backups after a few months

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