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Is complaining to open source project maintainers getting normalized ? (lemmy.ml)

submitted 6 months ago by lemmyreader@lemmy.ml to c/asklemmy@lemmy.ml

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And how can this be improved ? Should "normies" be pushed into RTFM or ELI5 ?

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[–] wewbull@feddit.uk 2 points 6 months ago

It takes time and energy to ignore them and only them specifically. They need to be filtered out, bug tickets closed and cleared out of otherwise useful channels. The alternative is you just ignore everybody interacting with the project, but that's not a good solution.