this post was submitted on 30 Apr 2024
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Asklemmy

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And how can this be improved ? Should "normies" be pushed into RTFM or ELI5 ?

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[โ€“] jbrains@sh.itjust.works 111 points 6 months ago* (last edited 6 months ago) (1 children)

If you are dissatisfied with the free thing I gave you, then I am happy to send you a refund of your purchase price. ๐Ÿคทโ€โ™‚๏ธ

That's my preferred strategy.

UPDATE: Before any angry cards and letters, let me clarify. When I reply this way, I learn a lot about the person I'm talking to, including whether they are prepared to have a reasonable conversation about this complex matter. The response I'm hoping for is "Well played.", because that tells me that they recognize how ridiculous we are both being. I can work with them.

If they are merely having a tough time and needed to vent, then they'll notice that and we can move forward.

If they are truly that entitled, then I don't mind what happens next, because they would probably never have accepted any help I could offer them, anyway.

[โ€“] BigMikeInAustin@lemmy.world 37 points 6 months ago (1 children)

You should charge a restocking fee.

[โ€“] teawrecks@sopuli.xyz 6 points 6 months ago (1 children)
[โ€“] jbrains@sh.itjust.works 1 points 6 months ago

Careful! I'm not trying to be Ticketmaster!