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MacBook pro freezes on log in and crashes (sh.itjust.works)

submitted 7 months ago by unimalion@sh.itjust.works to c/techsupport@lemmy.world

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I just got this Mac from my grandma because she said it wasn't working. It boots and lets me go into recovery mode but crashes in a similar way whenever a loading bar starts. I've tried booting every different way and cleared nvram. I didn't see any clearly visible damage on the logic board, and I'm willing to try any ideas as long as I can keep the price of fixing this under $100.

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[–] unimalion@sh.itjust.works 3 points 7 months ago (2 children)

Forgot to mention it's a MacBook pro 2020 (A2289) 13''

[–] RiderExMachina@lemmy.ml 13 points 7 months ago (1 children)

This is either a bug with the graphics driver (easy to fix) or a hardware fault with the graphics chip (new laptop time).

Check to see if the graphical corruption only happens in macOS using something like a Linux live USB. If it's still there, it's a hardware problem.

If it goes away, back up her information using Time Machine and reinstall macOS.

[–] unimalion@sh.itjust.works 2 points 6 months ago

I'll try booting it from a live USB but I'm not very hopeful given how it also freezes in recovery and safe mode. Thank you