this post was submitted on 12 Apr 2024
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[–] TalesOfTrees@sh.itjust.works 32 points 7 months ago (2 children)

I'm thankful Roku has had data breaches. Mostly because I have a Roku TV that was somehow compromised and now, even after a couple of years and several full factory resets, whoever used my throwaway account signed up for all the streaming services at the highest tier. Hard to be mad when I havent had to pay for anything.

And no, before anyone says anything, it's not putting my home network at risk, as it's just the Roku account that's compromised. Nothing tied to me personally, not even a card/address on the account, so I just chalk it up to "as long as it keeps working, Im not worrying about it".

[–] Ghostalmedia@lemmy.world 15 points 7 months ago (1 children)

Free stuff is great and all, but I imagine they’re using a stolen CC to pay for those subscriptions and they’re exploiting someone who’s not great at paying attention to their credit card bill.

You may want to report it so that someone isn’t getting fucked over.

[–] Speculater@lemmy.world 13 points 7 months ago (1 children)

Do not report it, Roku won't investigate financial fraud, but they will kick you out.

[–] Ghostalmedia@lemmy.world 2 points 7 months ago (1 children)

They will boot your account if you contact CS and say “my account has been compromised?”

[–] nxdefiant@startrek.website 3 points 7 months ago (1 children)

At worst, they might cancel the subscriptions. I imagine trying to give the money back (get the charges reversed) is the labor intensive part.

[–] Ghostalmedia@lemmy.world 2 points 7 months ago

Exactly. Having been on the CS side of the house for stuff like this, I can’t imagine they would penalize the customer for coming forward. Customer service ain’t got time for that. They’re going to remove the card, reset the password, and maybe report the card.

Taking money from someone else’s bank account is a shitty thing to do. I don’t know why anyone here would be in support of not reporting this.

[–] skankhunt42@lemmy.ca 4 points 7 months ago (2 children)

My account is with mailinator (free throwaway email) and I'm hopeful someone does this for me. That sounds quite nice.

[–] Ghostalmedia@lemmy.world 5 points 7 months ago

But it’s probably using a stolen CC. I wouldn’t feel too great about using someone else’s credit card without their knowledge. I’d report it and try to get the card suspended.

[–] TalesOfTrees@sh.itjust.works 3 points 7 months ago

I used to blame my cousin, as she has a raging drug addiction and does shady crap like steal people's credit cards/checks and it was only after she had been over that I had noticed. But nope, still going despite time and resets. If I knew a way of pulling login info off the TV, I'd probably share it, because hell, why not.