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Transparency on an issue with denied applications (beehaw.org)

submitted 1 year ago* (last edited 1 year ago) by Gaywallet@beehaw.org to c/support@beehaw.org

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Hey everyone

We recently discovered that the end-user experience around denied applications is a bit confusing and perhaps in need of some work. As best as we can tell, if we deny an application there is no notification nor a reason displayed to the person who's been denied. We don't want this experience happening to anyone we deny (it's not particularly nice to ghost people!) and we expect that many of the denied applications are great people who are just in a hurry and not writing enough for us to assess if they're a fit for our ethos, so we wanted to make this post for anyone who tried to register and is confused about what happened or anyone still yet to register.

When registering, please answer the questions in full as it helps us to understand if you'd be a good fit here. We created a post in lemmy support to get some clarification on this issue, but we're not sure how long it will take to resolve or what changes we may need to do to our process.

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[–] frogman@beehaw.org 12 points 1 year ago (2 children)

i didn't fully understand that there was an application system, do you mean the "why beehaw" question on the sign-up page? 👀

i didn't add an email either but i feel like i missed some steps cause there wasn't exactly a questionnaire. i just pressed sign up, went to the bathroom, then signed in and it was all good.

[–] Gaywallet@beehaw.org 19 points 1 year ago* (last edited 1 year ago) (3 children)

Yes this is referring to the questions asked when signing up. Because we've grown a lot in the last few days we're now being more selective on who we approve to ensure people are in tune with our ethos. This means we revised the questions and are looking more closely at how people are responding.

[–] frogman@beehaw.org 10 points 1 year ago

thanks for clarifying

[–] ericjmorey@beehaw.org 8 points 1 year ago

I'm just happy I got in before the bar was raised

[–] foopo666@sopuli.xyz 1 points 1 year ago (1 children)

Explains why I (I think? Since I don't get any message) got rejected. I know you guys have to be restrictive for various reasons but it might stifle growth in the long run since the average lurker is unlikely to write whole sentences for why they wanna join. Just my two cents.

[–] alyaza@beehaw.org 1 points 1 year ago

I know you guys have to be restrictive for various reasons but it might stifle growth in the long run since the average lurker is unlikely to write whole sentences for why they wanna join

we are extremely fine with that, lol. we have 4,100 users right now and last week we had 700.

[–] Zak@kbin.social 4 points 1 year ago (1 children)

You are posting from beehaw and this post is about kbin.social, a different server running different (but interoperable) software.

[–] Lionir@beehaw.org 20 points 1 year ago (1 children)

This post is actually about Beehaw, I am confused.

[–] Zak@kbin.social 8 points 1 year ago (1 children)

You're right. I'm the one who's confused because I'm not used to where to look in the kbin UI to see where a post came from.

[–] HiImDannyGanz@kbin.social 3 points 1 year ago

which is even more confusing, because kbin.social (where I joined) just allowed me to register with my Google account, but it means that I can't access any other Federated servers which need an old school username and password...