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Companies Think Their Idiot Customers Will Accidentally Cancel Their Subscriptions if It's Too Easy | Trade groups told the FTC a simple "Click-to Cancel" proposal to easily quit subscriptions coul... (gizmodo.com)

submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world

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Trade groups told the FTC a simple "Click-to Cancel" proposal to easily quit subscriptions could actually lead customers to miss out on hot new deals.

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[–] damnYouSun@sh.itjust.works 19 points 1 year ago (1 children)

If a company makes it hard for me to cancel I won't mess around with them I'll just cancel the direct debit on my side and they can deal with it.

I will try and cancel using the approved method but really it's their responsibility to let you terminate the contract. After all what are they going to do, not let me open the contract again later on, of course they're not, so the onus is on them.

[–] Saneless@lemmy.world 7 points 1 year ago

I use PayPal any chance I can doe subscriptions. Just delete the authorization and they cry as they can't bill me again. Then threaten to disable my account, which is like hey, thanks for taking care of that for me