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Roku TV bricked until agreeing to new terms of service (programming.dev)

submitted 8 months ago* (last edited 8 months ago) by DaleGribble88@programming.dev to c/technology@lemmy.world

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See title - very frustrating. There is no way to continue to use the TV without agreeing to the terms. I couldn't use different inputs, or even go to settings from the home screen and disconnect from the internet to disable their services. If I don't agree to their terms, then I don't get access to their new products. That sucks, but fine - I don't use their services except for the TV itself, and honestly, I'd rather by a dumb TV with a streaming box anyway, but I can't find those anymore.

Anyway, the new terms are about waiving your right to a class action lawsuit. It's weird to me because I'd never considered filing a class action lawsuit against Roku until this. They shouldn't be able to hold my physical device hostage until I agree to new terms that I didn't agree at the time of purchase or initial setup.

I wish Roku TVs weren't cheap walmart brand sh*t. Someone with some actual money might sue them and sort this out...

EDIT: Shout out to @testfactor@lemmy.world for recommending the brand "Sceptre" when buying my next (dumb) TV.

EDIT2: Shout out to @0110010001100010@lemmy.world for recommending LG smart TVs as a dumb-TV stand in. They apparently do require an agreement at startup, which is certainly NOT ideal, but the setup can be completed without an internet connection and it remembers input selection on powerup. So, once you have it setup, you're good to rock and roll.

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[–] Mic_Check_One_Two@reddthat.com 7 points 8 months ago* (last edited 8 months ago) (1 children)

Just never connect it to the internet, or (even better) set up a PiHole and block the TV’s telemetry requests. I say the PiHole is better because then you still get all of the benefits of a smart TV (like native streaming apps) without all of the horribly invasive data mining.

If you want the benefits of a smart TV without connecting it to the internet, then maybe a connected PC would be a better solution. Something like an Nvidia shield connected to the TV, while the TV remains offline. That way you can maintain control over the computer, instead of trying to control what the TV collects and sends.

[–] spaghettiwestern@sh.itjust.works 14 points 8 months ago* (last edited 8 months ago) (1 children)

After reading about Pi-holes for a long time Roku finally pissed me off enough to set one up. The company has been adding advertisements to their menus for years but a few months ago they added a whole new row of ads to their home menu. Of course they can't be disabled. Enough was enough.

I set up Pi-hole on an existing Pi, monitored Roku traffic for a couple of days and blocked every single ad or "suggestion" they generate. Now the TV displays blanks instead of constant barrage of ads that Roku's menu has become. Worth the trouble.

Their decision to become an advertising platform instead of the streaming platform I purchased has been good reason to never subscribe to a streaming channel through Roku again. The company won't get a single dollar of revenue from me if I can help it. Yes, I know 3rd parties do pay Roku subscription fees, but I can't do anything about those. I also have repeatedly recommended Roku devices for years, but I now tell people to avoid the advertising company. Fuck em.

[–] aesthelete@lemmy.world 2 points 8 months ago (1 children)

The company won’t get a single dollar of revenue from me if I can help it.

I'm in the same camp as you after this Roku TV bricking stuff. I was able to work around it by disconnecting it and banning it from my network and then factory resetting the TV and not configuring network...but I'm done with Roku.

I'll buy an Apple TV rather than a Roku Ultra if I have to...and I hate Apple.

[–] spaghettiwestern@sh.itjust.works 2 points 8 months ago (1 children)

I'm considering connecting up computers to my TVs and just streaming everything from a browser. It will be a little less convenient without a remote (at least initially), but way less annoying.

[–] aesthelete@lemmy.world 2 points 8 months ago* (last edited 8 months ago)

I used to do this before streaming services and it was not bad at all. At the time there was only one type of mini keyboard plus touchpad available, now there are a lot more options in that category.

It's a little less convenient, but like you can also do things you can't with no streaming box such as pirate live streams of channels from across the country for free.

Edit: you can also get usb-cec devices to make it so it switches inputs for you.