this post was submitted on 27 Feb 2024
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I just had to install chrome to book plane tickets. Kept getting an error on Firefox.
There's a new feature inside Firefox that allows you to report webpages that are broken on Firefox but work in other browsers. Please use it. It's a great way to push for universal compatibility within browsers. It's usually the webpage developer's fault for using a non-orthodox technique that works exclusively on Chrome, but shouldn't be done for any sort of reasons, like compliance with web standards. But, it's possible for Firefox to derive intelligence from the reports and write workarounds.
All the more reason to get more people to use it.
Try changing your user agent. What's the error?
When I was choosing a return site it kept saying, “oops there was a mistake. It was not your fault. Try again later”.
Their mobile app sucked too, so I installed chrome to see if it would work and it did right away.
If websites don't work on Firefox even if the user agent was changed to Chrome I recommend you to use a privacy preserving browser like ungoogled chromium.
Or find another service.
Bit hard to do that with government websites and stuff like that.
Time to emigrate! /s
How would I change the user agent? Never heard of this before, what is it?
It's a string that your browser sends to websites with information about the browser itself and your OS. Sometimes that info will be used to block functionality.
Years ago I tried to use TurboTax from Firefox on Ubuntu. It wouldn't work because only Internet Explorer on Windows was supported. I changed the user agent to make it appear as though I was using a supported setup, and it worked flawlessly.
I haven't actually needed to use one in a long time, but an extension search for "user agent switcher" should turn up something that can do it.
Easiest would be to install a plugin such as "User-Agent Switcher." This is the string of text that identifies what browser, version, and platform you're running to the server you're accessing.
This is the way I do it when necessary.
Thanks! I just downloaded chrome to use for this one off instance. I’m pretty degoogled, but needed to book a flight so I just needed to get it done.
The one time I have to use Chrome is T-Mobile's site for some reason
Thai Airways by any chance? I kept getting weird errors in ff but was ok I'm chrome.