There are no arrows, no obvious pins, no pin latches. This band is different than all of the ones I've ever sized. Does anyone know how to remove links from this band?
Edit: user Septimaeus was correct in that it was a fixed link band. The link they provided helped in understanding what is requires to resize, and the band now fits my wrist like it was made for it. Thanks!!
Yes I might but was hoping to resolve this with them amicably first. I work for a high volume ecommerce business and we have customers doing this even as we are working to refund them so I try not use this if I can help it (it's a tiny, tiny percentage of transactions before people start saying we must be terrible at customer service).