this post was submitted on 23 Feb 2024
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[–] ICastFist@programming.dev 13 points 8 months ago (1 children)

saying AI will help employees with “work-related tasks.”

So, the nonexistent support and moderation teams will be replaced with AI. End users will notice no difference there.

The company says it plans to use the AI for communications, coding, design, analysis, building templates, and eliminating other repetitive tasks.

Yup, end users will match with AI bots, because why not. "Oh, honey, if only you upgraded your plan to PLATINUM DIAMOND BLACK PLUS, I'd be willing to go out with you!"

Match Group has been explicit that it thinks it will be good for its business and the world if just about every part of its users’ interactions is shaped and filtered through the algorithmic lens of artificial intelligence.

Too bad "quantic wishing" (what those "quantic coaches" scammers peddle) doesn't work, otherwise everything Match Group owns would catch fire real soon.

[–] zarkanian@sh.itjust.works 1 points 8 months ago

Yup, end users will match with AI bots, because why not.

Why not? Because that's fucking stupid, that's why not. Unless they want to torpedo their business, it's probably customer support...since that's what a lot of companies already use AI for.