this post was submitted on 29 Jan 2024
1019 points (99.1% liked)

Technology

59436 readers
3358 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots


founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
[–] errer@lemmy.world 13 points 9 months ago (1 children)

But that requires me to have a Twitter account, which I’m not gonna do. Fuck Musk.

[–] circuscritic@lemmy.ca 5 points 9 months ago* (last edited 9 months ago)

Make a throwaway Twitter accounts for single customer service issue. I've done it, it's not hard, especially when dealing with any company large enough to have a social media team. They'll be monitoring relevant hashtags to internally escalate customer service issues in order to bring them back in-house, and off a public forum.