this post was submitted on 27 Jan 2024
254 points (98.1% liked)
Technology
59106 readers
3524 users here now
This is a most excellent place for technology news and articles.
Our Rules
- Follow the lemmy.world rules.
- Only tech related content.
- Be excellent to each another!
- Mod approved content bots can post up to 10 articles per day.
- Threads asking for personal tech support may be deleted.
- Politics threads may be removed.
- No memes allowed as posts, OK to post as comments.
- Only approved bots from the list below, to ask if your bot can be added please contact us.
- Check for duplicates before posting, duplicates may be removed
Approved Bots
founded 1 year ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
Can you provide some examples…? I still have an original Vivomove that still functions fine? Not sure what you mean by “dropping” them- you’re implying they stop working when they don’t
It's not that device stops working, but they refuse to provide updates. I have Forerunner 220, which was released at about time when Android watches were starting to be a thing. Unfortunately for me, I ran into many issues with the device, where device would freeze mid run and similar issues. I even had watch create corrupted activity file which would cause whole software to crash and restart if you tried to go into activity listing on it. I contacted Garmin, even documented all the issues, provided file system dump, etc. Garmin ignored the bug report and told me to do factory reset. Basically universal solution to them.
Then when Android started pushing features like bluetooth control from watches, Garmin dropped support for 220, and released 235, which was same hardware and slightly updated software. Forerunner 220 never got a software update again after that.
I even went so far to create my own open source tool for synchronization and activity tracking. Garmin wanted 5000$ single time payment for API access, which I was not going to give them. They are ass-backwards company when it comes to software and it shows. Even got some of their developers contact me privately to help but under a promise I won't reveal who they are in fear of retaliation. So no thanks, Garmin never again.