220
this post was submitted on 22 Jan 2024
220 points (99.5% liked)
Technology
37603 readers
235 users here now
A nice place to discuss rumors, happenings, innovations, and challenges in the technology sphere. We also welcome discussions on the intersections of technology and society. If it’s technological news or discussion of technology, it probably belongs here.
Remember the overriding ethos on Beehaw: Be(e) Nice. Each user you encounter here is a person, and should be treated with kindness (even if they’re wrong, or use a Linux distro you don’t like). Personal attacks will not be tolerated.
Subcommunities on Beehaw:
This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.
founded 2 years ago
MODERATORS
you are viewing a single comment's thread
view the rest of the comments
view the rest of the comments
HP lured me away from Apple about 15 years ago, with promises of better pay and benefits. I made the mistake of believing their lies, and proceeded to work in one of the most hostile environments I’d ever encountered. Aside from the open and constant sexual harassment, I was horrified to see customer service maliciously transfer callers to dead extensions or to the branch in the Philippines, then laugh about it. “Tech support” was for selling more products, not for resolving issues. Management was a shitshow of nepotism, falling-over-drunkenness, corruption, office affairs, and massive cover-ups.
I lasted 8 months, then I fled back to Apple, but I’ll never forget how HP blatantly loathed the customers.
Their online tech support these days is no better. Just a maze of dead links and broken, 503-ing pages.
I wonder if they're still getting away with that in 2024...