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Researchers confirm what we already knew: Google results really are getting worse
(www.theregister.com)
This is a most excellent place for technology news and articles.
They still need to make the system appealing to users.
If users had higher standards, then Google would have to meet those standards or lose out on business.
To do that, you simply have to inform users about other available search engines and remind them again that those exist when one of their searches fails.