If you aren't investing back into your company as much as your competitors then they will eventually push you out of the market. It's called the Growth imperative .

[–] bastion@feddit.nl 4 points 10 months ago* (last edited 10 months ago)

Putting back into your company is fine. It's the endless profiteering that sucks, and that ultimately reduces customer experience. Steam keeps it's niche specifically by producing a great customer experience, and getting out of the way.

Steam is also putting back into their company. But there's no need for enshittification. That's a publicly-traded-company, tragedy-of-the-commons thing.